IT Technician

Overview

Key Responsibilities:

• Hardware & Device Management
• Install, configure, and maintain laptops, desktops, and mobile devices
• Troubleshoot hardware issues and coordinate repairs when required
• Network & Connectivity
• Manage and maintain office Wi-Fi, LAN, and internet connectivity
• Monitor network performance and resolve connectivity issues
• CCTV & Security Systems
• Oversee installation, maintenance, and troubleshooting of CCTV systems
• Ensure proper backup and storage of CCTV footage
• Software Support
• Install and update basic software, drivers, and tools on employee systems
• Resolve software-related queries and provide user support
• IT Maintenance & Asset Management
• Maintain IT inventory (hardware & software licenses)
• Ensure regular updates, antivirus protection, and data security measures
• End-User Support & Training
• Provide prompt technical support to employees across departments
• Assist users in troubleshooting email, ERP, printers, and basic applications
• Documentation & Reporting
• Maintain IT maintenance logs, user access records, and IT asset documentation
• Report system issues and escalate to external vendors when required

Key Skills & Requirements:

• Diploma / Bachelor's degree in IT, Computer Science, or related field
• 2–4 years of relevant IT support/maintenance experience (preferred in manufacturing sector)
• Strong knowledge of Windows OS, networking fundamentals, and hardware troubleshooting
• Familiarity with CCTV systems, Wi-Fi routers, and basic IT security best practices
• Good problem-solving and interpersonal communication skills
• Ability to multitask and handle fieldwork within the premises

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Shift:

• Day shift

Work Days:

• Weekend availability

Work Location: In person