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3 Days ago
Job Opening for Technical Support Engineer | Azure managed services (Job Code RT 1498)
Hyderabad, Telangana, India
Information Technology
Full-Time
Radical Technologies
Overview
Apply Before: 31-08-2025
Job Role: Technical Support Engineer | Azure managed services
Location: Coimbatore
Experience: Fresher
CTC: Depends on Interview
Job Summary
In this role of technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities includes monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.
Technical support engineers will work on all the shifts on a monthly rotation basis.
Technical Support Engineer Should Have Knowledge In The Following
Job Role: Technical Support Engineer | Azure managed services
Location: Coimbatore
Experience: Fresher
CTC: Depends on Interview
Job Summary
In this role of technical support engineer | Azure Managed Services, the individual will be responsible for all Azure Managed Services related activities for our customers. Managed service activities includes monitoring health of the services, remediation of alerts/incidents, providing Level 1 technical support, administration of Windows/Linux VMs and provisioning/deprovisioning of Azure services. Technical support engineer will work with Level 2/3 resources and Microsoft support team for escalation support.
Technical support engineers will work on all the shifts on a monthly rotation basis.
Technical Support Engineer Should Have Knowledge In The Following
- Conceptual knowledge of Azure IaaS, PaaS deployments and administration
- Experience on Azure IaaS core services such as Network, Storage, Compute, Database, etc.
- Familiarity with OS Internals concepts, built-in diagnostics, Active Directory and Security (Windows and or Linux)
- Understanding of Virtualization concepts and virtual system administration
- Familiarity with SAN/NAS, Hyper-V/VMWare, iSCSI
- Familiarity with networking concepts including TCP/IP, NAT, DNS
- Working knowledge of troubleshooting tools including Sysinternals, Fiddler, Netmon, NetStat, Tracert etc.
- Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
- Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP
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