Junior IT Support Apprentice

About Vcheck

Vcheck is a human-led, technology-enabled due diligence background check firm, annually conducting over 18,000 international investigations. We specialize in risk-based assessments for lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and overall third-party portfolio risk. Our hybrid approach delivers the financial and reputational intelligence needed for confident decision-making.

Founded in 2012 and based in New York City, Vcheck has experienced rapid growth, industry recognition, and five consecutive appearances on the Inc. 5000 list.

About The Role

This apprenticeship offers a valuable opportunity to gain practical experience in IT operations, troubleshooting, and user support within a dynamic environment.

Please note: This overview provides a general understanding of potential learning opportunities and responsibilities. The specific duties and projects for an apprentice at Vcheck may evolve based on business needs and the apprentice's development.

The successful candidate will be responsible for, among other duties, the following:

• Providing first-level technical support to end-users (hardware, software, network issues).
• Assisting with the installation, configuration, allocation and maintenance of computer systems and peripherals.
• Troubleshooting common IT problems and escalating complex issues to senior support staff.
• Supporting network connectivity and basic server operations.
• Perform other duties as assigned.
  
  

About You

Key requirements:

We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character. If this describes you, we encourage you to apply, even if you don't meet every requirement listed.

• A recent graduate in Information Technology, Computer Science, or a related technical field.
• Foundational understanding of operating systems (Windows, macOS), basic networking concepts, and common office applications.
• Good communication and interpersonal skills, with a customer-service orientation.
• Eagerness to learn new technologies and adapt to evolving IT environments.
  
  

Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
  
  

Why us?

You Will Be Joining a Cutting-edge Company, Where You Will Tackle Complex Challenges And Work With The Very Best In The Industry. In Addition, We Offer

• Hands-on experience in a real-world IT support setting.
• Mentorship from experienced IT professionals.
• Exposure to various IT systems, software, and infrastructure.
• A supportive learning environment focused on skill development.
  
  

Please be aware that Vcheck uses AI-powered note-taking, interview recording, and transcription tools to ensure accuracy and efficiency during our talent acquisition processes. By participating in the application and interview stages, you acknowledge and consent to the use of these technologies.

Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.