Junior Software Tester

Overview

Roles & Responsibilities:

Test Planning & Requirement Analysis

• Understand business and functional requirements of the CRM system.
• Create a detailed Test Plan and Test Strategy based on project scope.
• Identify and document test scenarios and test cases covering functional and non-functional aspects.

Functional & Non-Functional Testing

• Perform functional testing to ensure CRM features like lead management, sales tracking, and customer interactions work as expected.
• Conduct non-functional testing (performance, security, usability, compatibility, etc.).
• Validate data integrity by verifying database interactions and workflows.

Test Execution & Defect Management

• Execute manual and automated tests on different CRM modules (e.g., customer profiles, dashboards, reports).
• Report, track, and validate bugs using defect management tools like JIRA, Bugzilla, or Azure DevOps.
• Perform Regression Testing to ensure fixes don’t impact existing functionality.

Automation Testing (if applicable)

• Develop and execute test scripts using tools like Selenium, TestNG, or Cypress.
• Automate repetitive test cases to improve efficiency and test coverage.

Performance & Security Testing

• Ensure CRM software can handle large customer databases and concurrent users.
• Identify vulnerabilities to protect customer data and prevent security breaches.

Integration & API Testing

• Verify CRM integration with third-party tools (e.g., email services, payment gateways, marketing automation tools).
• Test REST/SOAP APIs using tools like Postman, SoapUI, or JMeter.

Documentation & Reporting

• Prepare test reports, defect logs, and dashboards to track testing progress.
• Maintain test case repositories for future reference.
• Manual Testing (Test case creation, execution, defect tracking)
• Automation Testing (Selenium, Cypress, TestNG, etc.)
• CRM Domain Knowledge (Salesforce, Microsoft Dynamics, HubSpot, Zoho, etc.)
• API Testing (Postman, REST Assured)
• Performance Testing (JMeter, LoadRunner)
• SQL & Database Testing
• Agile & Scrum Methodologies.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 9003444932