Overview
Job Title: L2 Network Engineer
About The Job:
We are looking for a highly skilled Level 2 NOC Engineer with a minimum of 4 years of experience in network operations, troubleshooting, and incident management. The candidate will be responsible for real-time monitoring, analysis, and resolution of network, server, and system issues while ensuring adherence to ITIL best practices and managing escalation matrices for effective incident resolution. The ideal candidate must possess strong technical expertise, excellent communication skills, and the ability to work under pressure.
Here’s What You’ll Do In This Role
- 4+ years of experience in a Network Operations Center (NOC) or a similar technical support role.
- Strong understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF, etc.).
- Hands-on experience with firewalls, routers, switches, and load balancers (Cisco, Juniper, Fortinet, etc.).
- Strong understanding and troubleshooting skills for LAN & WAN.
- Proficiency in monitoring tools (Nagios, SolarWinds, Zabbix, PRTG, etc.).
Knowledge of ITIL framework (incident, problem, and change management). - Experience in managing and implementing escalation matrices for incident handling.
- Hands-on experience with Linux and Windows Server administration.
- Strong understanding and troubleshooting skills for Wireless Network technologies (Aruba / Meraki etc.)
- Experience with log analysis and troubleshooting system/network issues.
- Strong problem-solving skills and ability to work under pressure in a fast-paced environment. Excellent verbal and written communication skills for technical and non-technical stakeholders Review and analyze system specifications and business requirements.
Good to have skills
- Knowledge of cloud environments (AWS, Azure, or Google Cloud).
- Experience with automation & scripting (Python, Bash, PowerShell, etc.) for troubleshooting and task automation.
- Familiarity with log analysis tools (Splunk, ELK stack, Graylog, etc).
- Industry certifications such as CCNA, CCNP, ITIL, or equivalent.
- Experience with security incident management and SIEM solutions. Exposure to network performance optimization and capacity planning.
Why work for us?
Parkar believes that every team member has something valuable to contribute. We continuously seek talented individuals who share our values and are passionate about making a difference. Being a Parkarian means embracing challenges and seeing technology to an end, which is making an impact. We encourage you to be empowered and driven to deliver solutions you are proud of. This is what we are all about at Parkar Digital.
Benefits and Opportunities:
- Internet Reimbursement
- Entrepreneurship Opportunities
- Wellness Programs
- Advance Education Assistance
- Global Opportunities
- Rewards & Recognition
- Flexible working hours
Why Parkar Digital?
We love building software products. With a decade of experience and a global presence across four countries, we've established ourselves as a trusted partner for over 100 organizations, helping them leverage technology to drive transformative growth. Staying at the forefront of technological advancements, we actively explore and integrate the
latest trends into our solutions. From cloud computing and blockchain to AI-driven operations (AIOps), Generative AI, and Machine Learning, we enable our clients to stay ahead in the rapidly evolving digital landscape.
Our flagship platform, Vector, harnesses the power of technology to revolutionize IT operations.
The latest release, Vector 2.0, introduces cutting-edge GenAI capabilities, empowering our
clients to achieve unprecedented efficiency and drive business growth.
Join us on this exciting journey of innovation, where we harness the power of technology to drive
meaningful change and shape the future of business. Partner with Parkar Digital and experience
the transformative power of AI.
For more info., Visit our website: www.parkar.in
LinkedIn - https://www.linkedin.com/company/parkar-digital/
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