Mumbai, Maharashtra, IN
Information Technology
Full-Time
EXL Service
Overview
Job Description: Key Responsibilities
1. Solution Architecture & Technical Leadership
- Architect enterprise-grade agentic and LLM solutions (single-agent, multi-agent, tool-driven workflows)
- Define scalable GenAI system design patterns (RAG, orchestration layers, evaluation frameworks)
- Act as the technical anchor for GenAI initiatives across projects
- Drive design reviews, architecture governance, and best practices
2. Agentic AI & LLM Engineering
- Design and build agentic systems using LLMs for use cases such as:
- Knowledge assistants
- Document automation & intelligence
- Workflow orchestration
- Implement advanced prompt engineering strategies , prompt orchestration, and reasoning chains
- Build tool-calling / function-calling frameworks for agent workflows
3. RAG & Retrieval Systems
- Lead end-to-end implementation of RAG pipelines : Data ingestion chunking embeddings vector indexing retrieval
- response generation
- Optimise retrieval quality (recall, relevance, grounding)
- Evaluate and benchmark different architectures
4. Productisation & Engineering Excellence
- Develop production-grade APIs/services (FastAPI, Flask, etc.)
- Drive code quality, testing standards, and reusable architecture components
- Ensure solutions are performance optimised (latency, cost, reliability)
5. Governance, Safety & Evaluation
- Implement LLM guardrails :
- Hallucination control
- Safety filters
- Policy enforcement
- Define evaluation frameworks :
- Response quality metrics
- RAG benchmarking
- Human-in-the-loop validation
6. Collaboration & Delivery Leadership
Partner with: Data Engineering- pipelines, data quality, governance MLOps
- deployment, CI/CD, monitoring Business/Product
- use-case alignment
- Drive end-to-end delivery ownership across multiple projects
7. Technical Leadership Responsibilities (Critical Addition)
- Mentor and guide junior engineers and project teams
- Conduct technical reviews, solution walkthroughs, and code reviews
- Support pre-sales / RFPs / solution proposals with architecture inputs
- Drive reusable accelerators, frameworks, and COE assets
- Stay ahead of industry evolution and help shape EXL’s GenAI strategy
- Influence technology choice, design decisions, and roadmap planning
Must-Have Skills
Experience
- 9–12 years total experience
- 2–4+ years hands-on in LLM / GenAI delivery (production use cases)
LLM / GenAI & Agentic Engineering
- Strong hands-on experience with:
- LLMs (Claude, OpenAI, etc.)
- RAG pipelines and retrieval optimisation
- GPT + Agentic AI implementation experience
- Experience with:
- LangChain, LangGraph, or similar frameworks
- Agent orchestration and tool-calling architectures
Deep understanding of: LLM limitations, evaluation, and optimisation strategies
Core Engineering
- Strong Python/Pyspark engineering expertise (production-grade development) with proven API integration experience
- Deep data analysis experience and handling large volume of data
- Fabric/Azure Databricks/Snowflake data engineering integration skills
- Good exposure to:
- Cloud platforms (Azure/AWS/GCP)
- SQL Containers, CI/CD, monitoring
Data / AI Foundations (Mandatory)
Prior experience in one or more:
- Data Engineering (ETL/ELT, pipelines, orchestration)
- Data Science / ML lifecycle (especially NLP) Analytics engineering / data products
Leadership Capabilities
- Experience leading solution design or small teams
- Ability to translate business problems into AI solutions Strong stakeholder communication and influencing skills
Good-to-Have / Preferred
- Fine-tuning approaches: LoRA / PEFT / prompt tuning
- Experience with Azure AI stack (Azure OpenAI, AI Search)
- Exposure to:
- Enterprise security & data privacy in GenAI
- Coding agents / autonomous agent frameworks
- Experience in insurance / BFSI domains (valuable for EXL use cases)
Responsibilities: Key Responsibilities
1. Solution Architecture & Technical Leadership
- Architect enterprise-grade agentic and LLM solutions (single-agent, multi-agent, tool-driven workflows)
- Define scalable GenAI system design patterns (RAG, orchestration layers, evaluation frameworks)
- Act as the technical anchor for GenAI initiatives across projects
- Drive design reviews, architecture governance, and best practices
2. Agentic AI & LLM Engineering
- Design and build agentic systems using LLMs for use cases such as:
- Knowledge assistants
- Document automation & intelligence
- Workflow orchestration
- Implement advanced prompt engineering strategies , prompt orchestration, and reasoning chains
- Build tool-calling / function-calling frameworks for agent workflows
3. RAG & Retrieval Systems
- Lead end-to-end implementation of RAG pipelines : Data ingestion chunking embeddings vector indexing retrieval
- response generation
- Optimise retrieval quality (recall, relevance, grounding)
- Evaluate and benchmark different architectures
4. Productisation & Engineering Excellence
- Develop production-grade APIs/services (FastAPI, Flask, etc.)
- Drive code quality, testing standards, and reusable architecture components
- Ensure solutions are performance optimised (latency, cost, reliability)
5. Governance, Safety & Evaluation
- Implement LLM guardrails :
- Hallucination control
- Safety filters
- Policy enforcement
- Define evaluation frameworks :
- Response quality metrics
- RAG benchmarking
- Human-in-the-loop validation
6. Collaboration & Delivery Leadership
Partner with: Data Engineering- pipelines, data quality, governance MLOps
- deployment, CI/CD, monitoring Business/Product
- use-case alignment
- Drive end-to-end delivery ownership across multiple projects
7. Technical Leadership Responsibilities (Critical Addition)
- Mentor and guide junior engineers and project teams
- Conduct technical reviews, solution walkthroughs, and code reviews
- Support pre-sales / RFPs / solution proposals with architecture inputs
- Drive reusable accelerators, frameworks, and COE assets
- Stay ahead of industry evolution and help shape EXL’s GenAI strategy
- Influence technology choice, design decisions, and roadmap planning
Must-Have Skills
Experience
- 9–12 years total experience
- 2–4+ years hands-on in LLM / GenAI delivery (production use cases)
LLM / GenAI & Agentic Engineering
- Strong hands-on experience with:
- LLMs (Claude, OpenAI, etc.)
- RAG pipelines and retrieval optimisation
- GPT + Agentic AI implementation experience
- Experience with:
- LangChain, LangGraph, or similar frameworks
- Agent orchestration and tool-calling architectures
Deep understanding of: LLM limitations, evaluation, and optimisation strategies
Core Engineering
- Strong Python/Pyspark engineering expertise (production-grade development) with proven API integration experience
- Deep data analysis experience and handling large volume of data
- Fabric/Azure Databricks/Snowflake data engineering integration skills
- Good exposure to:
- Cloud platforms (Azure/AWS/GCP)
- SQL Containers, CI/CD, monitoring
Data / AI Foundations (Mandatory)
Prior experience in one or more:
- Data Engineering (ETL/ELT, pipelines, orchestration)
- Data Science / ML lifecycle (especially NLP) Analytics engineering / data products
Leadership Capabilities
- Experience leading solution design or small teams
- Ability to translate business problems into AI solutions Strong stakeholder communication and influencing skills
Good-to-Have / Preferred
- Fine-tuning approaches: LoRA / PEFT / prompt tuning
- Experience with Azure AI stack (Azure OpenAI, AI Search)
- Exposure to:
- Enterprise security & data privacy in GenAI
- Coding agents / autonomous agent frameworks
- Experience in insurance / BFSI domains (valuable for EXL use cases)
Qualifications: Key Responsibilities
1. Solution Architecture & Technical Leadership
- Architect enterprise-grade agentic and LLM solutions (single-agent, multi-agent, tool-driven workflows)
- Define scalable GenAI system design patterns (RAG, orchestration layers, evaluation frameworks)
- Act as the technical anchor for GenAI initiatives across projects
- Drive design reviews, architecture governance, and best practices
2. Agentic AI & LLM Engineering
- Design and build agentic systems using LLMs for use cases such as:
- Knowledge assistants
- Document automation & intelligence
- Workflow orchestration
- Implement advanced prompt engineering strategies , prompt orchestration, and reasoning chains
- Build tool-calling / function-calling frameworks for agent workflows
3. RAG & Retrieval Systems
- Lead end-to-end implementation of RAG pipelines : Data ingestion chunking embeddings vector indexing retrieval
- response generation
- Optimise retrieval quality (recall, relevance, grounding)
- Evaluate and benchmark different architectures
4. Productisation & Engineering Excellence
- Develop production-grade APIs/services (FastAPI, Flask, etc.)
- Drive code quality, testing standards, and reusable architecture components
- Ensure solutions are performance optimised (latency, cost, reliability)
5. Governance, Safety & Evaluation
- Implement LLM guardrails :
- Hallucination control
- Safety filters
- Policy enforcement
- Define evaluation frameworks :
- Response quality metrics
- RAG benchmarking
- Human-in-the-loop validation
6. Collaboration & Delivery Leadership
Partner with: Data Engineering- pipelines, data quality, governance MLOps
- deployment, CI/CD, monitoring Business/Product
- use-case alignment
- Drive end-to-end delivery ownership across multiple projects
7. Technical Leadership Responsibilities (Critical Addition)
- Mentor and guide junior engineers and project teams
- Conduct technical reviews, solution walkthroughs, and code reviews
- Support pre-sales / RFPs / solution proposals with architecture inputs
- Drive reusable accelerators, frameworks, and COE assets
- Stay ahead of industry evolution and help shape EXL’s GenAI strategy
- Influence technology choice, design decisions, and roadmap planning
Must-Have Skills
Experience
- 9–12 years total experience
- 2–4+ years hands-on in LLM / GenAI delivery (production use cases)
LLM / GenAI & Agentic Engineering
- Strong hands-on experience with:
- LLMs (Claude, OpenAI, etc.)
- RAG pipelines and retrieval optimisation
- GPT + Agentic AI implementation experience
- Experience with:
- LangChain, LangGraph, or similar frameworks
- Agent orchestration and tool-calling architectures
Deep understanding of: LLM limitations, evaluation, and optimisation strategies
Core Engineering
- Strong Python/Pyspark engineering expertise (production-grade development) with proven API integration experience
- Deep data analysis experience and handling large volume of data
- Fabric/Azure Databricks/Snowflake data engineering integration skills
- Good exposure to:
- Cloud platforms (Azure/AWS/GCP)
- SQL Containers, CI/CD, monitoring
Data / AI Foundations (Mandatory)
Prior experience in one or more:
- Data Engineering (ETL/ELT, pipelines, orchestration)
- Data Science / ML lifecycle (especially NLP) Analytics engineering / data products
Leadership Capabilities
- Experience leading solution design or small teams
- Ability to translate business problems into AI solutions Strong stakeholder communication and influencing skills
Good-to-Have / Preferred
- Fine-tuning approaches: LoRA / PEFT / prompt tuning
- Experience with Azure AI stack (Azure OpenAI, AI Search)
- Exposure to:
- Enterprise security & data privacy in GenAI
- Coding agents / autonomous agent frameworks
- Experience in insurance / BFSI domains (valuable for EXL use cases)
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