Chennai, Tamil Nadu, India
Information Technology
Full-Time
Monotype
Overview
Are you our “TYPE”?
Monotype Global
Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day.
The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more.
Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.
Monotype Solutions India
Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans Product Development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.
Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company.
Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.
What you’ll be doing:
- Aggregate data from various sources to create visually appealing, automated dashboards that support CX leaders in improving retention and upsell goals.
- Analyze large datasets to extract meaningful insights, patterns, and trends, with a focus on scalability and automation.
- Support leaders with ad hoc analyses, while also building reusable analytics frameworks to reduce manual work.
- Develop dynamic and interactive visualizations that simplify complex information for diverse audiences.
- Engage closely with QA on data validation, actively seeking opportunities to incorporate AI and automation to improve data accuracy and reduce manual interventions.
- Align with RevOps/Sales/Market-Intelligence and cross-functional teams to maintain consistent data hygiene, logic, and governance across the organization.
- Drive process automation initiatives that enhance data accuracy, minimize redundancies, and improve reporting efficiency.
- Collaborate with engineering, RevOps, and product teams to ensure that data solutions are scalable and aligned with long-term business needs.
- Organize large and decentralized datasets into structured, scalable models that enable deeper insights and efficient decision-making.
- Advocate for a product mindset, identifying opportunities where data products, automation, and self-service analytics can enhance business outcomes.
What we’re looking for:
- Bachelor’s degree in a relevant field.
- 7+ years of data analytics experience, preferably in a SaaS organization with a strong focus on automation and process improvement.
- Experience working with Salesforce CRM and integrating it with analytics workflows.
- Proven experience with business intelligence tools (Power BI, Tableau, Sigma, etc.) and an understanding of their automation capabilities.
- Strong stakeholder management skills, with the ability to translate business needs into scalable, automated solutions.
- Ability to articulate complex concepts clearly, particularly around data strategy, automation, and process optimization.
- Experience working in a highly collaborative, dynamic, and agile work environment.
- Strong technical acumen, with an understanding of ETL processes, data engineering best practices, and automation tools.
- Excellent communication and interpersonal skills, including the ability to work with cross-functional teams at various levels.
- Proficiency in MS Office/Power BI (Excel, PowerPoint, etc.) with a focus on automation (e.g., Power Query, Macros, DAX etc.).
- Experience with Python, SQL, or other scripting languages for data automation is a plus.
- Hands-on experience with automation tools (Alteryx, Snowflake, etc.) to streamline reporting and analytics workflows is highly desirable.
- Strong problem-solving skills, with a passion for designing scalable, automated solutions that enhance business efficiency.
- Monotype is expanding globally. Proficiency in one or more of the following languages is desirable (not mandatory) for this role: German, Japanese, French, Spanish.
Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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