Lead Data Analyst

Overview

Job Category:  Technical

Department:  Engineering

Job Location:  Indore

Experience:  8+ years

About the Role: We are looking for a seasoned Lead Data Analyst to drive analytics excellence, translate data into strategic insights, and lead high-impact analytics initiatives across the organization.

Responsibilities:

• Lead end-to-end data analytics initiatives, from requirement gathering to insight delivery and stakeholder presentation.
• Collaborate closely with business, product, and leadership teams to define data-driven strategies and KPIs.
• Design, develop, and maintain dashboards, reports, and analytical models to support decision-making.
• Ensure data accuracy, consistency, governance, and best practices across analytics workflows.
• Mentor and guide junior analysts, providing technical leadership and code reviews.
• Perform advanced data analysis to identify trends, patterns, and actionable insights.
• Drive continuous improvement in data processes, tools, and reporting frameworks.
• Work with large, complex datasets to support business growth and operational efficiency.

Education & Experience: 

• Bachelor’s or Master’s degree in Data Analytics, Computer Science, Statistics, Mathematics, or a related field.
• Experience working in SaaS, ERP, or EdTech domains is a strong plus.
• Exposure to cloud data platforms and modern analytics ecosystems.

Skills & Competencies: 

• Strong expertise in SQL, Excel, and data querying techniques.
• Hands-on experience with BI tools such as Power BI, Tableau, or equivalent.
• Proficiency in Python/R for data analysis and automation (preferred).
• Strong understanding of data modeling, data warehousing, and ETL concepts.
• Experience in defining KPIs, metrics, and analytical frameworks.
• Excellent problem-solving, analytical, and critical-thinking abilities.
• Strong stakeholder management and communication skills.
• Prior experience leading or mentoring analytics teams.

Personal Attributes 

• Strong interpersonal and communication skills to effectively engage with employees at all levels.
• Highly organized with attention to detail and the ability to multitask.
• Proactive and results-driven, with the ability to adapt to changing priorities in a fast-paced environment.
• Collaborative mindset with a passion for fostering a positive work culture.

What We Offer?

At Academia by Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

• Learning & Growth: We support your professional development at every step.
• Cutting-Edge Technologies: Engage in pioneering and innovative projects.
• Global Opportunities: Expand your horizons & work on international assignments.
• Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
• Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
• 5 Days a Week: Embrace a healthy work-life balance.
• Group Health Insurance: Your health and well-being are our priority.
• Open Door Policy: Your ideas and feedback are always welcome.
• Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.