Lead Data Scientist

Lead Data Scientist - Drive the AI Vision at ClickPost

Location: Hybrid (Bengaluru preferred)

Experience: 8+ years in Data Science & AI | 3+ years in Leadership

About Us:

Established in 2015, ClickPost is Asia's largest Logistics intelligence platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc to help them improve post purchase customer experience. We have been profitable for past 5 years, are backed by some of the biggest investors around and are growing 2x year on year.We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in Indian Saas and e-commerce world. Our tenets of transparency, learning, ownership and velocity have ensured a culture where multiple ex startup founders are part of the team making it a fun and learning filled place to work at.

About the Role:

• Are you passionate about building scalable AI systems that solve real-world problems? Do you want to lead the data strategy for one of India’s fastest-growing logistics tech companies?
• At ClickPost, we’re redefining the post-purchase experience for the largest e-commerce brands in India and beyond. As our Lead Data Scientist, you’ll own the entire AI charter – from setting the vision to hands-on execution. You'll work on cutting-edge problems in logistics intelligence, last-mile automation, LLM-powered agents, and predictive modeling that directly impact millions of shipments every day.
• This is not just a leadership role — it’s a builder’s role. We’re looking for someone who loves to roll up their sleeves, code alongside the team, and drive measurable outcomes with AI.

What You’ll Do:

• Lead End-to-End Projects: Own the complete lifecycle of AI/ML initiatives - from problem definition and data gathering to model deployment and monitoring in production.
• Code. Innovate. Scale: Build state-of-the-art models using ML, deep learning, and LLMs to power logistics automation. Evaluate and deploy models in real-world settings with massive data volumes.
• Build & Nurture the Team: Grow and lead a high-performing team of data scientists and ML engineers. Mentor talent, shape culture, and lead by example.
• Cross-Functional Impact: Partner with engineering, product, and ops to ship data science features that move business metrics at scale.
• Shape AI Strategy: Drive innovation and influence company-wide decisions with data. You’ll be a key voice in strategic planning for ClickPost’s AI roadmap.
• Champion Best Practices: Evangelize modern AI/ML tooling, experimentation pipelines, and MLOps standards.

What We’re Looking For:

• 8+ years of deep experience in applied data science, AI, and ML, including LLMs and predictive modeling.
• Proven success in taking AI projects from idea to impact, with a strong portfolio of shipped initiatives.
• Fluency in Python (or R), and familiarity with modern ML frameworks (TensorFlow, PyTorch, Scikit-learn, Hugging Face).
• Hands-on leadership experience of 3+ years, with the ability to inspire and upskill teams.
• A strategic thinker and excellent communicator - you can explain models to CXOs and junior devs alike.
• Self-starter mindset with strong problem-solving skills and a bias for action.

Why ClickPost?

We’re a Series A-funded company powering logistics for top e-commerce giants. With over 100 million shipments processed monthly, we’re scaling fast and building world-class AI products in India for the world.

We offer:

• 💸 Competitive compensation + performance bonuses
• 🏥 Health insurance for you and your family
• 🏡 Hybrid work flexibility
• 🌴 Generous paid time off
• 📚 Learning budget for professional growth
• 🤝 A collaborative, inclusive, and high-ownership culture