Lead Software Engineer

Overview
About Business Unit:
SaaSOps manages post-production support and the overall experience of Epsilon People Cloud products for our global clients. This function is responsible for product support, incident management, managed operations and the automation of processes. The team has successfully incubated and mainstreamed Site Reliability Engineering (SRE) as a practice, to ensure reliable product operations on a global scale. Plus, the team is actively pioneering the adoption of AI in operations (AIOps) and recently launched AI-driven self-service capabilities to enhance operational efficiency and improve client experiences.

We are seeking a highly motivated and skilled
Dotnet full stack Developer to join our
Epsilon People cloud Loyalty
Client Delivery Team. The ideal candidate will work closely with clients/retainers' teams to understand their business requirements and deliver high-quality software solutions. This role requires a solid foundation in
Microsoft .NET technologies, excellent problem-solving skills, and the ability to thrive in a fast-paced, client-focused environment. Candidate should be able to identify and document bugs, develop automated test scripts to streamline the testing process.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Solid teamwork & collaboration skills.
• Collaborate with clients and internal stakeholders to gather and analyse requirements.
• Customize, develop, test, and maintain software applications using
  .NET technologies (ASP.NET, C#, .NET Core, etc.)..
• Excellent skills and hands on experience in developing frontend applications along with middleware and backend.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Troubleshoot and resolve application issues in a timely manner.
• Support deployment, integration, and post-deployment activities.
• Ability to think creatively to push beyond the boundaries of existing practices and approaches.
• Package and support deployment of releases.
• Participate, plan and execute in team building activities fun activities.
• Perform functional, regression, and exploratory testing on web applications.
• Perform API testing using tools like Postman.
• Implement test automation for browser-based UI testing to ensure efficiency and scalability.

Qualifications
Essential skills & experience:

• Bachelor's degree in computer science or a related field or have equivalent experience.
• 10+ years of experience in Software Engineering.
• Demonstrated experience driving delivery through strong delivery practices, across complex programs of work.
• Strong communication skills
• Must be detail-oriented and can manage multiple tasks simultaneously.
• Willingness to learn new skills and apply them for developing new-age applications.
• .Net Framework, C#, REST APIs
• MVC, WEB API, JSON.
• Proficiency in HTML, CSS, JavaScript, and J-query Unit Testing (NUnit).
• Cloud (AWS/Azure).
• Has knowledge of front-end framework such as (React/Angular)
• Knowledge of database technology such as MySQL, Oracle , DynamoDB. Basic Oracle SQL and PL/SQL is a huge plus
• Strong Relational database design knowledge. Must have knowledge of Database models.
• Knowledge of version control tools like GitHub, VSTS etc is a must.
• Experience solving complex and large-scale software problems.
• Agile Development, Dev Ops (CI/CD).
• Ticketing Tools - Service-Now

Desirable skills & experience:

• WPF (MVVM), Web Services (WCF), Windows Services.
• Other web tools, Web Performance Testing.
• Responsive web (Bootstrap).
• Proficient in AWS Redshift, S3
• Experience with Unix/Linux command-line and bash shell is a good to have.
• Experience in AWS, Redshift or equivalent databases, Lambda functions, Snowflake DB types. Proficient in Unix Shell scripting and good to have Python.
• Knowledge of AWS EC2, S3, AMI etc
• ETL Tool - Snaplogic

Personal attributes:

• Professionalism and integrity
• Self-starter
• Excellent command of verbal and written English
• Well organized, with the ability to coordinate development across multiple team members
• Commitment to continuous learning and team/individual growth
• Ability to quickly adapt to changing tech landscape.
• Analysis and problem solving skill

Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:

• Act with integrity. We are transparent and have the courage to do the right thing.
• Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
• Innovate with purpose. We shape the market with big ideas that drive big outcomes.
• Respect all voices. We embrace differences and foster a culture of connection and belonging.
• Empower with accountability. We trust each other to own and deliver on common goals.

Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That's why our work-world, aptly named 'YOUniverse' is focused on creating a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.

Take a trip to YOUniverse and explore our unique benefits, here

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.