Marketplace-Business Analyst (Ecommerce)

Greetings from Synergy Resource Solutions, a leading HR Management Consultancy Firm.

Our client is Company of medical scrubs (dress for doctors and surgeons) .This company is Headquartered in Los Angeles, California, USA, with offices in Hong Kong and Shanghai. This is the world ’s largest manufacturer of medical scrubs (uniform apparel). They distribute their products through multiple channels including 3rd party retail, wholly owned retail ecommerce sites, and corporate branded sites.

Job Position: Marketplace - Business Analyst

Office Timing: 11 AM to 8 PM

Weekdays: 5 days

Location: Pune

Experience: 2 years of experience in a business analyst role, preferably in e-commerce or retail

Key Responsibilities:

• Monitor day-to-day sales operations across marketplace channels (e.g., Amazon, Walmart) in North America and Europe

• Report and independently maintain key marketplace business metrics (e.g., analyzing YTD, monthly/weekly/daily sales performance, actuals to forecast & plan, P&L line items, Buybox and competitor/market intelligence)

• Monitor bottom-line profitability and top-line sales to ensure strategic objectives are being met in alignment with company OKRs

• Provide cross-functional support to internal departments and management to provide ad-hoc reporting and analysis to support urgent decision making

• Assist in month/quarter-end reporting of marketplace business performance

• Stay up-to-date with industry trends and best practices related to data analysis and business intelligence

• Deep understanding of product discounting, margin analysis, and pricing strategies to evaluate promotions and optimize profitability across marketplaces

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Data Science, Finance, Accounting, Economics, or a related field

• Minimum of 2 years of experience in a business analyst role, preferably in e-commerce or retail. Experience in Amazon and common marketplace software tools (e.g., Helium 10, Keepa) is a plus

• Strong analytical and problem-solving skills, with the ability to interpret data and draw meaningful conclusions

• Power user in Excel – comfortable slicing big data, automating reports, and managing complex formulas (e.g., Nested IFS, XLOOKUP, SUMIFS) Experience with data visualization tools (e.g., Tableau, Power BI) is a plus

• Excellent communication skills, with the ability to clearly convey complex data insights to both technical and non-technical audiences

• Proven ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment

• Passionate about using data to drive business growth and improve customer experience

Benefits for Employees:

• Flexible Working Hours
• Medical Insurance
• Fun Friday
• Team Outing
• Festival Celebration
• Monthly Team Meal
• 5 days working