Bangalore, Karnataka, India
Information Technology
Full-Time
Alfa Laval
Overview
Purpose of the Job:
To provide direct support to the Sales and Order Handling teams by managing customer master data and administering the Order Management System. This role ensures data integrity, system readiness, and compliance with internal controls during order booking and execution processes.
Key Responsibilities:
- Customer Master Data Management
- Manage the full lifecycle of customer codes, including creation, amendment, and deactivation.
- Conduct background checks using the Global World Check system and coordinate with the Export Control Super User for compliance validation.
- Ensure customer data is configured correctly in the system for seamless order booking and execution.
- Maintain data accuracy and cleanliness in line with Alfa Laval’s global data standards.
- System Administration
- Act as the system administrator for the Customer Order Management system.
- Maintain system master data and troubleshoot operational issues.
- Ensure the system is up-to-date and aligned with business requirements.
- Order Booking Compliance
- Perform basic compliance checks during order booking.
- Verify completeness and correctness of mandatory information.
- Ensure all required approvals are in place as per the authorization matrix.
- Process Activation
- Initiate internal processes required for order execution.
- Collaborate with cross-functional teams to ensure timely and accurate order processing.
Key Competencies:
- Strong attention to detail and data accuracy
- Knowledge of compliance and export control processes
- Proficiency in ERP and order management systems
- Analytical and problem-solving skills
- Effective communication and collaboration across teams
Qualifications & Experience:
- Bachelor’s degree in Business Administration, Information Systems, or related field
- 3+ years of experience in data management or order processing roles
- Familiarity with data governance and compliance frameworks
- Experience with customer master data and ERP systems (e.g., SAP)
"We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status."
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