Master Data Pricing Analyst

About AkzoNobel

Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

AkzoNobel has started its journey to mature its Master Data Management (MDM) Services, and for this, setting up Global MDM capabilities is essential. The MDM Pricing Analyst will execute pricing data maintenance processes within SLAs, including its controls and monitor master data quality definitions and rules.

Key Activities

• Responsible for executing activities done by the MDM Pricing Operations team within all capabilities provided, i.e. Pricing Data maintenance processes, controls, SLAs, point of contact for MDM CoE and business, issue solving (root cause analysis), Master Data Pricing Quality monitoring.
• Adhere to SLAs and report/escalate to Team LEad and Service Delivery Manager in case of exceptions
• Conduct root cause analyses and IM touchpoint for system issues fixes
• Monitoring of Pricing data quality.
• Collaborate with Global Pricing Expert periodically to collect, collate and analyse data for DQ metrics
• Support implementing and monitoring of Pricing data quality rules and pricing data definitions
• Validation of the request against Pricing data rules (impact assessment) and determines whether the data record already exists
• Closing and filing requests for pricing data
• Notifying the Pricing User on the status of requests (e.g. rejected requests and reason)
• Responsible for pricing entry into information systems
• Responsible to respond to business for additional information on completeness of pricing data requests
• Good communication and teamwork within and across organizational boundaries
• Support Globa Pricing Expert and Team Lead on process standardization and optimisation to drive down total cost to serve and enhance customer satisfaction through improved quality of processes
• Supports the implementation of the Pricing service within MDM Tower.
• Customer service mind-set with excellent customer service skills
• Ability to build working relationships and foster communication with internal customers within and across organizational and geographic boundaries
• International mind-set – sensible for cultural differences
  
  

Experience

• Bachelor level
• Minimum 2-6 years’ of experience in a Global shared service centre
• Minimum 2 years of experience in SAP SD Pricing
• Working experience supporting Pricing operational processes
• Experience in interfacing with business operational customers and Information Management
• Experience in root cause analysis
• Experience in Pricing application systems as key user (preferably SAP SD and Pricing Tools)
• Experience in complex business environments with multiple stakeholders, including service providers for both IT as organizational/process capabilities
• Experience in ticketing system - preferably ServiceNow
• Advanced English communication skills
  
  

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 47685