MQ DevOps Engineer

Introduction

IBM MQ is trusted by many of the world’s largest organizations—including banks, airlines, and insurance providers—to deliver reliable messaging across their systems. As part of the MQ Operations team, you will play a critical role in ensuring that every product release meets the high standards of quality our customers expect. In this role, you will maintain and optimise the performance of a diverse range of machines and platforms within our testing infrastructure. The role seeks good levels of personal organisation and the ability to work well within a distributed global team in a fast paced and exciting environment.

You will be joining a development squad following Design Thinking and Agile principles where you are expected to collaboratively develop creative solutions. The work can be varied, flexibility to learn new technologies and skills is key as we look to help grow your career within IBM. A positive attitude and a passion to succeed is essential in joining a high performing MQ development team.

A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. We are seeking a skilled operations/automation developer to join our IBM MQ team. As part of our team, you will be responsible for maintaining and optimising diverse range of platforms within the infrastructure to support developing and maintaining high-quality software products, working with a variety of technologies and programming languages.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role And Responsibilities

As part of the MQ Operations team, you will play a critical role in ensuring that every product release meets the high standards of quality our customers expect. In this role, you will maintain and optimize the performance of a diverse range of machines and platforms within our testing infrastructure. You’ll be responsible for ensuring the reliability, efficiency, and security of these systems, working closely with internal stakeholders to align testing with real-world needs.

This is an office-based role, offering the opportunity to collaborate directly with experienced team members who will support your integration into the team, department, and wider IBM community. You’ll thrive in a fast-paced, global environment, demonstrating strong personal organization, adaptability, and a proactive mindset. We’re looking for someone who communicates clearly, solves problems creatively.

Key Responsibilities

• Infrastructure Operations: Maintain and optimize the performance of multiple machines and platforms used in testing environments.
• Monitoring & Reporting: Implement tools and dashboards to monitor system health and performance metrics.
• Process Improvement: Identify inefficiencies and contribute to automation and process enhancements to improve productivity and reduce downtime.
• Stakeholder Collaboration: Work with internal teams to ensure testing infrastructure meets evolving requirements.
  
  

A Successful Individual For This Role Should Possess

• Several years of experience in one or more programming languages (e.g., Ansible, JavaScript, Node.js, Perl, python)
• Strong proficiency in machine administration and developing tools/automations for system maintenance.
• Familiarity with Kubernetes/OpenShift and container orchestration.
• Strong analytical and problem solving expertise, with the ability to investigate issues and apply fixes throughout the deployment landscape
• A good understanding of using development tools such as Git, VS Code, make etc.
• Ability to take ownership of tasks, proactively driving them to their completion.
• Automation skills in testing, scripting (e.g. Bash), pipelines, and utilities.
• Experience in monitoring, alerting and dashboarding.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• 6/7+ years experience in daily management and maintenance of infrastructure.
• 6/7+ years of experience in one or more programming languages like Ansible, Javascript, Node.js, Perl, Python etc.
• Strong proficiency in Infrastructure maintenance like performing system upgrades, applying software patches, managing user accounts/permissions, ensuring infrastructure remains complaint with company policies and security standards.
• Strong proficiency in Automation/Scripting in Infrastructure maintenance domain.
• Strong expertise in Windows servers maintenance, various flavours of Linux/Unix server maintenance.
• Excellent problem-solving, communication, and organizational skills
• Proven ability to learn quickly and adapt to new technologies
• Ability to take ownership of tasks, proactively driving them to their completion.
  
  

Preferred Technical And Professional Experience

• Proficiency in scripting and automation tools (e.g., PowerShell, Bash)
• Familiarity with Agile development methodologies and tools.
• Knowledge of Terraform to provision and manage infrastructure
• Experience with IBM MQ.