Network data engineer

Overview

Years of exp. required- 5-10 years

Location- Bangalore

Follow severity guidelines to ensure resolutions within specific timeframes If they are unable to resolve the problem or have not identified steps necessary for resolution they refer to tier 3 best equipped to resolve outage.

A strong understanding of the ITIL framework and its application in a production environment.

Troubleshoot resolve the incidents and problem tickets within SLASLO.

Develop and maintain a working knowledge of existing and new technologies.

Good analytical and troubleshooting skills the ability to think logically through a problem and must have the initiative perseverance and commitment to see problems through to resolution.

Performs end to end testing of network firmware software features system functionalities and capabilities.

Performs Advanced Level Troubleshooting Analysis and Diagnosis of Complex Networking Problems.

Assist T1 Level 1 Engineers in Recreating Customer Issues.

Provide Training Mentoring to the New Hire L1 Engineers.

Drive continuous improvement and process change suggestion to management.

Skills

Mandatory Skills : Data center technologies, Nexus products and ACI

This job is provided by Shine.com