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3 Weeks ago

Network Engineer

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Bangalore, Karnataka, India
Information Technology
Full-Time
Vibgyor Energy

Overview

We are hiring for"Mid-level Technical support engineer / Admin", you will be providing support to customers, using VMware by Broadcom products, in isolating, diagnosing, reproducing, and fixing technical issues promptly.

Working Location: Chennai-Koilmbakkam

Its Onsite job

Experience: Min 2 years of work experience in enterprise technical support in-

  • VMWare vSphere 6x-8x
  • VMware ESXi 7
  • vCenter

Working Days- 5 Days, Night shift with Cab facilities

  • For outsiders, relocation amount will be given

Key Responsibilities

  • Resolve customers issues via the telephone, email, or Zoom session
  • Reproducing issues in-house and responding promptly
  • Regular follow-ups with customers with recommendations, updates, and action plans
  • Escalate issues promptly according to standard operating procedures
  • Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues
  • Participate in technical communications with peers to share best practices and learn about new technologies
  • Focus on an area of technical specialization and attend technical training,
  • Read and work with other technical support engineers on cases that will help cultivate that expertise

Knowledge, Skills And Qualification

  • The logical approach to problem-solving Strong Troubleshooting experience
  • General knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN Concepts, VLAN Tagging)
  • Ability to troubleshoot networking issues at the L2-L7 layer.
  • Ability to perform and analyze tcpdump, wireshark, traceroute, route, and netstat data.
  • Experience in Virtualization Cloud computing will be preferred which includes: vRealize Suite products (vROPS, vRLI, etc), VMware NSX-T 3.x. and vSan

Certifications (VCP, CCNA, CCNP, MCSE, RHCE etc.)

Interested Candidates Kindly Reach On

varsha12tiwari@gmail.com

7053013122

This job is provided by Shine.com
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