Network Engineer

Overview

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role

JD:- Network Engineer L1

• Job responsibilities :
• Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software.
• Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
• Proper and thorough documentation of all WAN related changes to enable seamless backup support
• Practice and maintain good vendor relationship to ensure delivery of quality services as per Service agreements.
• Proper handover to personnel in next shift
• Coordinating in case of problems with branch office
• Daily Infra check list (Mux, modem, fiber/copper cable, IP PBX)-morn and evening, status report to be submitted.
• Campus Survey monthly report (ducts, pathways with in the customer premises and leading to the Customer premises) should be submitted
• Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc. to ensure timely testing / termination of WAN links & configuration of related equipment (e.g. DLC, MUX, MDFs, pumps etc.)
• Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
• links as per the defined SLA by Customer on monthly basis.
• Sending / replacing routers, switches and modems to remote branch locations.
• Maintain leased line, MPLS, WiMAX/RF billing for all locations in proper manner and tool provided by Customer.
• Co-ordinate with MTNL, BSNL, TCL, TTML, Bharti Airtel etc. for any billing related issues.
• Movement of Assets as per customer requirement and maintain Asset movement details.
  
  

JD:- Network Engineer L1

• Job responsibilities :
• Identify problems and incidents in the WAN network and ensure quick resolution of problems Installation and maintenance of NMS software.
• Responsible to take on escalation by helpdesks / Network monitoring centers & provide trouble-shooting, support on WAN related issues (link outages & equipment failures)
• Proper and thorough documentation of all WAN related changes to enable seamless backup support
• Practice and maintain good vendor relationship to ensure delivery of quality services as per Service agreements.
• Proper handover to personnel in next shift
• Coordinating in case of problems with branch office
• Daily Infra check list (Mux, modem, fiber/copper cable, IP PBX)-morn and evening, status report to be submitted.
• Campus Survey monthly report (ducts, pathways with in the customer premises and leading to the Customer premises) should be submitted
• Provide front-end support for all WAN projects like upgrades & new installation by working with local Telecom companies and carriers like BSNL, MTNL, TCL, TTML, Bharti Airtel etc. to ensure timely testing / termination of WAN links & configuration of related equipment (e.g. DLC, MUX, MDFs, pumps etc.)
• Ensure minimum uptime of 99% for MPLS & Backbone & P2P links, 98% for all other
• links as per the defined SLA by Customer on monthly basis.
• Sending / replacing routers, switches and modems to remote branch locations.
• Maintain leased line, MPLS, WiMAX/RF billing for all locations in proper manner and tool provided by Customer.
• Co-ordinate with MTNL, BSNL, TCL, TTML, Bharti Airtel etc. for any billing related issues.
• Movement of Assets as per customer requirement and maintain Asset movement details.
  
  

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What We Offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.
  
  

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.