Network Engineer (L1)

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Graduate with Certification for Network Operations with 2-4 year’s work experience in network operations. Must possess associate level certification of the OEM.

• Continuous monitoring of network and systems.
• Immediate response to alerts and incidents.
• Documentation of incidents and resolutions.
• Initial incident assessment and triage.
• Basic issue resolution or escalation to L2/L3 as needed.
• User support and troubleshooting.
• Logging and tracking of incidents in the ticketing system. Provide on field support (Hands and Feet support)
• Perform daily health checks of the solution components for proper

functioning and performance.

• Monitoring the security of the solution on a 24*7 basis. The security events related to the solution need to be monitored for any anomalous or unauthorized activity through the centralized dashboard.
• Utilizing the solution’s centralized management console for monitoring and observing related events/logs and alarms and perform first-level action while alerting the relevant teams in parallel viz.
• Utilize existing monitoring systems deployed for monitoring and observing any network-related events/logs and alarms and work towards suitably addressing/remediating the same.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.