Overview
We are hiring skilled and motivated Network Engineers (L1, L2, and L3 levels) to manage and support IT infrastructure and client networks. The ideal candidate should have hands-on experience with ISP operations, basic social media monitoring (SMM), and a strong focus on client support and satisfaction.
Key Responsibilities:
- 1. Monitor and manage network performance, routing, and switching
- 2. Provide Level 1, 2, or 3 technical support based on experience
- 3. Troubleshoot network outages, hardware, and connectivity issues
- 4. Assist in ISP-related configurations, customer connections, and service uptime
- 5. Collaborate with the team to resolve client-side issues and provide timely support
- 6. Basic knowledge of SMM tools for network or alert monitoring is a plus
Requirements:
- 1. Diploma/Degree in Computer Science, IT, or related field
- 2. Experience in ISP, IT infrastructure, or network services preferred
- 3. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Firewall, etc.)
- 4. Excellent problem-solving skills and ability to handle client support tasks
- 5. Good communication skills; ability to handle clients efficiently
Preferred Skills:
- 1. Certifications like CCNA/CCNP (for L2/L3 roles)
- 2. Experience in ISP, IT infrastructure, or network services preferred
Our recruitment process
What does our recruitment process look like?
We value your and our time. That's why we strive to make everything as efficient as possible. You can become part of the Rocketech team in just a few simple steps.
Send Your CV
TA Manager Interview
Team Interviews
Offer
Perks and Benefits
See what we can do to help you concentrate on your well-being, growth, and hard tasks.
We value tech talent, creativity, and passionate desire to make the world a better place with innovative solutions. Sounds like you? If yes, don’t hesitate for a second. We can’t wait to have you onboard!
Join Our TeamRemote or not
Not feeling like commuting? Easy! Find the perfect place for yourself and work remotely or at our HQ in Wrocław - you choose.
Flexible Hours
Are you more of a lark or an owl? No worries, we will adjust to your needs. You decide when you prefer to work, according to your needs.
Luxmed Health Care
Your health is the most important for us, so each of our employees has access to private medical care.
Chillout Space & terrace
Coffee break? Let’s go to our chillout space or terrace, where we enjoy spending time together.
Leader's support
Everyone has a leader who supports you and shares their experiences & knowledge, further helping to set your goals & develop your career.
Team's budget
After work, we like to spend time together. We have a budget for this, which we use with our teammates. Maybe bowling next time?
- 1 - 20 Yrs
- Andhra Pradesh, Telangana, India
- 1300000 - 1600000 INR - Annual
- 3 - 7 Yrs
- Pune
- 3 - 7 Yrs
- Mumbai, Nashik, Mumbai (All Areas), Pune
- 2400000 - 2600000 INR - Annual
- 6 - 10 Yrs
- Hyderabad
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India
- Bangalore, Karnataka, India