Overview
Job Title: Level 2 Network Technician
Location: Mayapur, Kolkata
Job Type: [Full-time]
Department: IT/Network Operations
Salary: Negotiable
PROVENTURES (https://proventures.net.in/)
Below are our Key USPs.
Proventures is a Distributor and Value-added Reseller with a vast experience in system Integration providing a single window solution for IT, Telecom and Broadband Networks-PAN India.
We are serving the industry with our prompt and rapid services in all the segments with our fleet of experienced and well-trained Engineers and Services Executives.
Job Summary:
We are seeking a skilled and proactive Level 2 Network Technician to support our networking infrastructure. The ideal candidate will have hands-on experience with Layer 2 switching technologies, basic routing protocols, and firewall management. You will play a key role in ensuring network stability, supporting escalations from Level 1, and collaborating with senior engineers on network projects.
Key Responsibilities:
* Configure, monitor, and troubleshoot Layer 2 switching technologies including VLANs, STP, RSTP, and Trunking.
* Implement and maintain basic routing using OSPF and static routes.
* Support and manage firewall configurations and policies (any vendor).
* Respond to escalated tickets and incidents related to network connectivity, performance, and access issues.
* Perform routine network health checks and assist with upgrades or patching.
* Maintain accurate network documentation, diagrams, and change logs.
* Collaborate with L1 support and senior engineers for timely issue resolution and knowledge transfer.
* Participate in on-call rotations and provide after-hours support when required.
Required Skills & Qualifications:
* 2–4 years of hands-on experience in a network support or technician role.
* Strong knowledge of Ethernet switching, VLAN tagging,Spanning Tree Protocols (STP/RSTP), and802.1Q trunking.
* Working experience with OSPF routing and static routing configurations.
* Exposure to firewall administration (experience with any firewall platform such as Cisco ASA, Fortinet, Palo Alto, etc.).
* Familiarity with networking tools for diagnostics and monitoring.
* Strong analytical and problem-solving skills.
* Good communication and documentation skills.
Preferred Certifications (not mandatory):
*CCNA or equivalent networking certification
* Vendor-specific firewall certifications (Fortinet NSE, Palo Alto PCNSA, etc.)
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Nadia, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Network engineering: 1 year (Preferred)
Language:
- English (Preferred)
Location:
- Nadia, West Bengal (Preferred)