Overview
Position: Network & Infrastructure Engineer
Location: Hyderabad (Hybrid)
Experience: 5-8 Yrs
Compensation: 15-20 LPA
About Company
The client is a leading innovator in the smart hospitality industry, a company dedicated to transforming the way hotels, short-term rentals, and multi-family properties manage their digital infrastructure. Based in Plano, Texas, this organisation leverages an AI-powered, cloud-native platform to streamline operations, enhance guest experiences, and optimise property management through cutting-edge IoT solutions.
Position Overview
Reporting to the Head of Engineering, the Network & Infrastructure Engineer will be responsible for designing, deploying, and managing secure, scalable network infrastructures across both device-level and enterprise environments. This role will play a critical part in enabling seamless communication between edge devices and the cloud, supporting internal IT operations, and ensuring the reliability of field-deployed systems. It offers a unique opportunity to work at the intersection of IoT, networking, and cloud technologies, contributing to the growth of a connected, remote-first engineering ecosystem.
Key Responsibilities
- Design, deploy, and manage device-level and enterprise network infrastructure (LAN/WAN/VPN).
- Set up and maintain secure communication protocols for IoT/edge devices (e.g., MQTT, HTTPs, CoAP).
- Troubleshoot field-deployed network issues (SIM-based devices, cellular gateways, remote access).
- Collaborate with firmware and cloud teams to optimize device-cloud data flow.
- Implement network monitoring tools (Grafana, Prometheus, Wireshark) and alerting systems.
- Configure and manage firewall rules, VPNs, and NAT policies for remote connectivity.
- Assist in provisioning, onboarding, and secure connectivity of new device deployments
- Manage company IT assets, including laptops, IoT devices, and cloud accounts
- Maintain accurate inventory and tracking of all issued hardware and software assets
- Support remote employees with setup, troubleshooting, and ongoing asset-related issues
- Coordinate shipping, delivery, and return of devices for remote team members
- Ensure proper configuration and security compliance of all IT assets before deployment
Required Skills
- Strong understanding of networking concepts and protocols (TCP/IP, LAN/WAN, VPN, NAT, DHCP, DNS)
- Hands-on experience with configuring and managing enterprise network infrastructure
- Proficiency in setting up and troubleshooting secure communication protocols (e.g., MQTT, HTTPs, CoAP) for IoT and edge devices
- Experience with cellular networks, SIM-based devices, and remote access solutions
- Familiarity with network monitoring and diagnostic tools like Grafana, Prometheus, and Wireshark
- Working knowledge of firewall configuration, VPN setup, and NAT policies
- Ability to collaborate across firmware, hardware, and cloud engineering teams
- Experience managing IT assets (laptops, IoT devices, cloud accounts) and maintaining inventory systems
- Proficiency in remote IT support, including hardware setup, shipping logistics, and troubleshooting
- Understanding of IT security best practices for endpoint provisioning and asset compliance
- Strong problem-solving skills and a proactive approach to system reliability and support
- Excellent communication skills and ability to work in a distributed, remote-first team environment
Why Join Us?
- Early-stage leadership: Build and shape the core technology of a high-growth AI startup.
- High impact: Drive the development of an AI-driven product from inception to scale.
- Growth: Opportunity to lead and scale the engineering team as we grow.
What We Offer:
- Competitive base salary
- Comprehensive health insurance
- High-impact role with direct influence on company success