Network Security Engineer, Tier 2

Role Summary

The security engineering team is key to develop and maintain GTT cloud network and security platforms, both in managed services and Cloud ecosystems, more focused in ensuring of optimal levels of platform performance and capacity, maintaining as well high levels of cost efficiency.

Support operational teams with last tier support, as well as SOC team projects and platform implementations.

Whenever needed, it may be required to support the implementation of customer specific solutions and Service Transition process.

A good part of the time will be spent running projects, both for customers and Internal systems.

Job Scope/Supervision

On a regular basis it will be requested to perform vulnerability assessments and develop action plans to mitigate vulnerabilities found across GTT estate.

Duties And Responsibilities

Implement, maintain and develop security platforms across regions and manage all aspects of their life cycle, as per product and architecture teams requirements;

Act as technical escalation point whenever needed for Incident and Problem Management;

Create and maintain platform documentation to comply with GTT ITIL approach and support several certifications GTT has like ISO 27001, ISO 20000, PCI DSS and BSI.

Help manage vendor relationship for security platforms;

Perform technical audits as required to verify customer and platform standards are met and maintained;

Perform on-going performance tuning and resource optimization as required.

It is expected that the role is able to help to improve and automate processes related to management throughout service lifecycle

Applies ITIL and Agile methodology to the role in a DevOps spirit, following best practice standards and processes, without jeopardizing agility and flexibility.

Adheres to GTT security policies and report incidents to the appropriate operations functions.

Assists in the Continual Process Improvement (CPI) program as needed

Work on assigned tasks and projects as directed by management.