Bangalore, Karnataka, India
Information Technology
Full-Time
Avnet
Overview
Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Job Summary:
Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives.
Knowledge Skills and Experience
Bachelor of Engineering required; preferred Bachelor’s in Electrical Engineering, Electronics & Communication, or Instrumentation.
Experience in Customer-Facing roles, with a passion and drive to deliver an excellent customer experience.
Experience with NI Hardware Platforms (PXI, Modular Instruments, cDAQ and cRIO background). Working knowledge of LabVIEW programming including signal processing/ control functionality and integration with NI and 3rd party hardware.
- Product understanding of CompactRIO & CompactDAQ capabilities and module integration and hands on experience of NI system advisor to configure systems
- Ability to identify applicable hardware and software products needed to provide system level recommendations based on customer application needs. Production and bench system application and system configuration knowledge
- Experience with system integration and software (LabVIEW, TestStand, PXI, and/or C/C++) and hardware
- Possession of LabVIEW Developer and Certified TestStand Developer certifications or any of NI certifications (CLA, CLD, CLED, CTA, CTD) will be an added advantage
Accountabilities with Key Outcomes
The Technical Support Engineer focuses on delivering high quality technical support to both external and internal customers. As a Technical Support Engineer, you need a deep knowledge of NI products and apply that expertise to solving our customers' problems and challenges, providing technical consultation.
Core Responsibilities
- Deep understanding and knowledge of NI products
- Proactively develop and maintain a deep understanding of NI products and systems through formal training and continuous self-development.
- Providing timely, accurate and effective solutions to technical problems on all NI product lines for both external and internal customers over primarily phone and email communication channels.
- Assisting with appropriate training for internal team members on the NI portfolio
- Providing customer on boarding guidance on the installation and working functionality of software, hardware, and support products.
- Providing technical consulting on which hardware/ software to us based on end users application
- Continually learning and increasing knowledge and then documenting for the future use of wider team
- Utilising and broadening knowledge to work closely with internal teams, providing feedback on web content and customer requirements and feedback to improve customer experience.
- Serve Sales, Customer Support, Quotes and Technical Support organization as the point of escalation for technical issues related to NI products
Shift timings : EMEA shift hours (1 to 10 PM) or USA shift hours (5.30 PM to 2.30 AM)
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
Similar Jobs
View All
1 Day ago
Business Analyst
Information Technology
- Ahmedabad, Gujarat, India
About UsAbout DATAECONOMY: We are a fast-growing data & analytics company headquartered in Dublin with offices inDublin, OH, Providence, RI, and an advanced technology center in Hyderabad,India. We are clearly differentiated in the data & analytics ...
1 Day ago
Lead Software Engineer-2
Information Technology
- Ahmedabad, Gujarat, India
As a Front-End Developer, you will design and build user interfaces for both internal and customer-facing products. You’ll work closely with Engineers, Data Scientists, DevOps, and Product Managers to deliver intuitive, responsive user experiences. ...
1 Day ago
Data Engineer
Information Technology
- Ahmedabad, Gujarat, India
About SanofiWe are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people’s lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to t...
1 Day ago
Data Architect
Information Technology
- Ahmedabad, Gujarat, India
DataArchitecture Design: Develop and maintain a comprehensive data architecture strategy that aligns with the business objectives and technology landscape. DataModeling:Createand managelogical, physical, and conceptual data models to support variou...
1 Day ago
Full Stack Developer in Hyderabad
Information Technology
- Dehra dun, Uttarakhand, India
Key Responsibilities Develop robust, scalable, and secure web applications Collaborate with the design team to ensure the technical feasibility of UI/UX designs Implement responsive web designs to ensure compatibility across various devices and s...
1 Day ago
Associate DevOps Engineer (AWS)
Information Technology
- Dehra dun, Uttarakhand, India
Job DescriptionJob summary:We are seeking a highly experienced DevOps Engineer with a deep focus on AWS and Infrastructure as Code using Terraform. This role requires a self-motivated individual who thrives in a fast-paced, highly technical environm...
1 Day ago
Cyfuture - Artificial Intelligence/Machine Learning Engineer - LLM
Information Technology
- Dehra dun, Uttarakhand, India
Position Title : AI/ML Engineer.Company : Cyfuture India Pvt.Ltd.Industry : IT Services and IT Consulting.Location : Sector 81, NSEZ, Noida (5 Days Work From Office).About CyfutureCyfuture is a trusted name in IT services and cloud infrastructure, o...
1 Day ago
DOT NET Developer (Microservices)
Information Technology
- Dehra dun, Uttarakhand, India
Company OverviewAt Webito Infotech, we are a young and enthusiastic team with a passion for technology. We embrace innovation and think big, unafraid to stand out from the crowd. We believe that every aspect of web pages and app UI can create a uniq...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in