Officer - Project Intermediate Analyst (Business Analyst) - Mumbai

The Project Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. This includes close partnership with colleagues and stakeholders in other areas, such as Compliance, Technology, Operations and the Business. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

This position is based in Mumbai; the candidate must be located in Mumbai.

This is a hybrid role, expecting a minimum of 60% work from office (subject to change according to Citi India policies) and seeks flexibility to support between 12:00PM to 9:00PM IST.

Responsibilities:

• Collect business requirements and document them into Business Requirements Document and Scope Document.
• Define the As-Is state to Future state; and also define Interim state if needed.
• Contributes to workflow or process change and redesign, and to forms a strong basic understanding of the specific product or process associated with a project under management.
• Collects, measures, and analyzes project performance data.
• Identifies, tracks, and closes project issues.
• Ensures creation of project scope management plan.
• Creates project schedule management plan.
• Ensures corrective action is taken when project schedule variances occur create project cost estimates.
• Tracks actual project costs, identify variances, and reforecast project costs as needed.
• Creates the project quality management plan.
• Identifies quality standards and metrics relevant to the project and how to meet them.
• Identifies project risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
• Accountable for regular reporting or process administration as owner.
• Exhibits strong basic executional and increasing project ownership capabilities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of related relevant experience.
• Prior proven experience as a Business Analyst.
• Expertise in authoring Requirements, BRDs, Scope documents.
• High proficiency in English with the ability to communicate clearly and concisely to stakeholders.
• Any Business Analysis professional certification preferred (examples - CBAP, CCBA, CSPO, PMI-PBA)
• Prior work experience in US Tax Information Reporting preferred.
• Proficient in MS Office applications, Visio, or any other tools used in defining workflows.

Education:

• Minimum of Bachelor’s/University degree - preferably Engineering background.

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