Partner Journeys Data Analyst

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to Team

Travel Partnerships and Media

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions.

The Partner Journeys Data Analyst role sits on the Partner Measurements & Insights team in the Travel Partnerships and Media (TPM) division of Expedia Group (EG). This team is accountable for the overall experience of TPM supply partners. We take a holistic, macro-level approach to define and drive experience improvements across EG, and we are responsible for measuring the partner’s overall experience, accounting for all touchpoints, to deliver insights that drive actionable improvements. In this role, you will collaborate with cross-functional teams to define data requirements, develop data products, and deliver actionable reporting. Your ability to communicate complex data findings clearly and effectively will be crucial in solving tough data challenges and power our understanding of TPM supply partner journeys.

In this role, you will

• Write advanced SQL queries to extract, transform, and analyze structured, semi-structured and unstructured data, combining partner feedback and conversational data with business data to support operational and strategic reporting and insights.
• Collaborate with stakeholders across EG to understand reporting needs to develop, maintain, and enhance Partner Journey reporting and visualizations, supporting data-driven decision-making and empowering stakeholders with self-service analytics.
• Contribute to the design and evolution of data models for effective partner journey analysis, proactively identifying process bottlenecks and implementing improvements to address data-related challenges.
• Perform data profiling to identify anomalies and inconsistencies and implement data quality procedures and controls to ensure data accuracy and integrity.
• Apply statistical analysis and modeling techniques (e.g., regression, A/B testing) using programming languages (e.g., Python, R) to generate actionable insights.
• Use Confluence for creating and maintaining comprehensive documentation of data models, analytical processes, reporting, and tools (e.g., data dictionaries, business glossaries).
  
  

Who You Are

• You have 3+ years’ data analytics experience across the end-to-end data analytics process.
• You have expertise in using SQL for data investigation, transformation, and analysis of large, diverse datasets (e.g., experiential, operational, and commercial); experience within a customer/partner experience context is a plus.
• You have expertise in designing, delivering, and maintaining data visualization products (e.g., Tableau, Power BI, Python).
• You have experience with programming languages (e.g., Python, R) for conducting statistical analysis, text/sentiment analysis, and building machine learning models.
• You have demonstrated knowledge of data validation and data quality principles and practices, with an understanding of how business processes can impact data structures.
• You are comfortable with ambiguity, possessing strong critical thinking and problem-solving skills that allow you to build impactful data analytics solutions to complex data challenges.
  
  

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.