Platform Product Manager - Technical

Job Title

Platform Product Manager - Technical

The Platform Product Manager is responsible for shaping the strategic direction of internal components to better serve application development teams and align with business-wide priorities such as cost efficiency, scalability, and developer experience. This is a highly strategic role, focused on understanding organizational needs, engaging stakeholders, and guiding the evolution of test platforms from a value and outcomes perspective.

Key Responsibilities

Vision & Strategic Direction

• Define the long-term vision and strategic intent for platform product within the organization.
• Align product evolution with broader business goals including scalability, cost optimization, and improved developer experience.
• Serve as the strategic interface between engineering capabilities and business priorities.
  
  

Customer & Market Understanding

• Present and collaborate with existing and potential external customers for leveraging Amadeus internal products and services
• Identify and analyze internal user groups (e.g., developers, QA, DevOps) of the product.
• Lead discovery efforts to capture internal user feedback, unmet needs, and pain points.
• Assess industry trends and competitive benchmarks to inform product direction.
  
  

Stakeholder Engagement & Advocacy

• Build strong, trust-based relationships with cross-functional stakeholders including engineering, operations, and business leaders.
• Represent customer needs and priorities in strategic discussions.
• Drive alignment across teams through transparent communication and shared understanding.
  
  

Strategic Planning & Investment Framing

• Shape investment cases for modernization efforts and infrastructure enhancements.
• Translate vision into high-level initiatives and success themes, rather than detailed execution backlogs.
  
  

Success Metrics & Continuous Learning

• Define and track strategic KPIs such as system adoption, cost-to-run, and developer / customer satisfaction.
• Use insights and feedback loops to refine strategy and improve long-term outcomes.
• Maintain situational awareness of internal needs and external shifts to ensure an adaptive vision
  
  

Requirements

• Minimum 10 years of experience in complex business environments or international/matrix organizations.
• Proven track record in technical product management, with the ability to interface effectively with engineering teams.
• Strategic mindset with demonstrated ability to shape long-term product direction and business alignment.
• Strong business planning, budgeting, and investment framing skills.
• Excellent stakeholder management, communication, and negotiation capabilities.
• Customer and market-oriented approach to product thinking.
• High level of accountability, adaptability, and proactive leadership.
• Sharp analytical and critical reasoning skills.
• Experience in the travel or technology infrastructure domain is a plus.
  
  

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.