Product Data Analyst

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,
• Pricing strategy,
• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).
  
  
  

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About The Role

The Product Data Analyst will play a pivotal role in shaping the future of data-informed decision-making within the Product organization. Reporting to the Principal Product Analyst, this role will be part of a growing Product Analytics team focused on embedding data deeply into the product development lifecycle — from discovery to delivery. You’ll be a trusted analytical partner to Product Managers, Designers, and Engineering Leads, helping uncover user behaviours, evaluate feature effectiveness, and measure product performance with rigor and clarity.

The right candidate brings a mix of curiosity, technical skill, business acumen, and the ability to influence with data. As we scale our analytics maturity, this is a rare opportunity to help lay the groundwork for scalable data practices and frameworks

What would you do?

• Partner with Product, Design, Engineering, and Program teams to define, measure, and evaluate product success metrics.
• Translate business questions into well-defined data problems and analytical approaches.
• Design and implement dashboards and reports that provide ongoing visibility into key performance indicators, product usage patterns, and customer engagement.
• Conduct in-depth analyses to evaluate product launches, experiments (A/B tests), funnel conversion, retention, and behavioural segmentation.
• Identify and communicate actionable insights that shape product strategy, roadmap prioritization, and customer experience enhancements.
• Proactively monitor data to identify anomalies, risks, and opportunities, and work with stakeholders to address them.
• Help develop scalable frameworks, models, and processes to streamline recurring analyses across the product portfolio.
• Contribute to the data literacy of the wider product organization by guiding best practices in instrumentation, event tracking, and KPI definition
  
  
  

Who you are? / What we expect:

• 5+ years of experience in product analytics, growth analytics, or similar data roles, preferably in a tech or digital product environment.
• Strong command of SQL and experience with large datasets; proficiency in data visualization tools like Power BI, Tableau, Sisense, or equivalent.
• Solid understanding of A/B testing, experimentation frameworks, and statistical analysis techniques.
• Comfortable navigating ambiguity and identifying high-leverage analytical opportunities independently.
• Strong interpersonal and communication skills — capable of translating complex data findings into clear narratives for both technical and non-technical audiences.
• Proven ability to influence stakeholders and drive decisions through data storytelling and insight.
• Experience in working closely with product development teams in agile environments.
• Bachelor’s or Master’s degree in a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or related discipline.
• Experience with Python or R for data analysis is a plus.
• Familiarity with digital product instrumentation (e.g., Mixpanel, Amplitude, or custom event tracking) is a plus.
• Passion for continuous learning and driving a culture of data-driven decision-making.
  
  
  

Why join us?

• Be at the forefront of transforming how decisions are made with data across our product portfolio.
• Work in a collaborative, high-impact environment where your insights directly shape the user experience and product success.
• Help define and build the product analytics culture and systems from the ground up.
  
  
  

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger.

Our goal: to make the complex simple.

Visit syncron.com to get to know us better!

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