Overview
Role: Product Manager
Key Responsibilities
● Product Development — Ideate, propose & assist in the product development lifecycle, including prototyping, testing, and launch of holiday-related features with a focus on delivering exceptional customer experiences.
●Market Research — Conduct market research to identify customer needs, industry trends (including travel behavior, seasonal demand, OTA benchmarks), and competitive insights to inform product strategy.
● eCommerce Optimization — Drive product decisions that enhance conversion rates, improve funnel metrics, and support merchandising strategies for holiday packages.
● Data Analysis — Analyze user behavior, booking trends, and customer feedback using data tools to uncover actionable insights and optimize the product roadmap.
● Cross-Functional Collaboration — Partner with engineering, design, operations, content, and marketing teams to deliver products that meet business objectives and delight customers.
● User Experience Testing — Lead or participate in UX research and usability testing, focusing on user journey improvements specific to online travel bookings.
● Documentation — Maintain detailed documentation, including user stories, feature specifications, and product roadmaps.
● Project Management — Support and/or lead agile ceremonies, prioritization efforts, delivery timelines, and cross-team coordination.
Additional Skill Sets
Domain Expertise:
● Understanding of travel domain (preferably holidays or OTA experience), including supplier integrations, package creation, pricing strategies, and operations workflows.
● Experience in eCommerce platforms — driving engagement, retention, and monetization through A/B testing, personalization, and campaign-led product changes.
Technical:
● Product Management tools (Jira, Confluence or similar)
● Basic technical know-how, Prototyping/Wireframing (Figma, Balsamiq, etc.)
● SEO / SEM fundamentals
● Google Analytics (GA4), Google Search Console, Tag Manager
● Experience with marketing automation tools (WebEngage, MoEngage or similar)
● Google Sheets/Excel (intermediate to advanced), basic scripting & SQL
Analytical:
● Strong analytical and problem-solving skills, with attention to funnel performance and customer drop-off analysis.
Behavioral:
● Excellent communication skills — ability to align diverse teams and articulate product vision.
● Passion for travel and technology — curious, user-obsessed, and driven to improve digital experiences.
● Collaborative mindset — works well in fast-paced, cross-functional teams.
● Adaptable and proactive — thrives in ambiguity and takes initiative.