QA Engineer - SIP/VOIP

Sangoma, a distinguished provider of business communications solutions, is looking for a meticulous Jr. QA Engineer to join our team. As pioneers in unified communications, Sangoma offers reliable and integrated UCaaS solutions that empower businesses globally. In this role, you will play a critical part in ensuring the quality and performance of our SIP/VOIP products, contributing to the seamless communication experiences for our customers. If you are passionate about quality assurance and have a keen eye for detail, we invite you to be a part of our innovative team and help shape the future of business communications.

Your Role:

• Develop and execute test plans, test cases, and test scripts for SIP/VOIP products.
• Perform manual and automated testing to identify software defects and ensure product quality.
• Collaborate with development teams to troubleshoot issues and verify bug fixes.
• Document test results and provide feedback to improve product performance.
• Stay updated on industry trends and incorporate best practices in QA processes.
• Participate in team meetings to discuss testing strategies and quality initiatives.
• Contribute to continuous improvement efforts in software testing and quality assurance.

Requirements

• Basic understanding of SIP/VOIP technologies and protocols.
• Experience in manual and automated testing methodologies.
• Knowledge of testing tools such as Selenium, JIRA, or TestRail.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication skills and a collaborative mindset.
• Passion for ensuring high-quality software products.