QA Engineer

QA Engineer

Position Title: QA Engineer (Digital & Automation)

We are seeking an experienced QA Engineer with a strong background in Azure AI services, Salesforce applications, and Microsoft technologies. The ideal candidate will have extensive experience in testing AI-driven solutions within enterprise IT environments, ensuring seamless integration and functionality across platforms.

In this role, you will…

• Design and execute comprehensive test plans for AI models and applications developed using Microsoft Azure AI services, ensuring optimal performance and reliability.
• Conduct thorough testing of Salesforce applications, including Sales Cloud, Service Cloud, CPQ, CLM, Marketo, and ServiceNow, to ensure they meet business requirements and integrate seamlessly with other systems.
• Develop and execute test strategies for mobile applications to ensure compatibility, usability, and performance across various devices and operating systems. This includes both manual and automated testing approaches.
• Test third-party integrations with Microsoft Power Platform suite, ensuring seamless functionality.
• Develop and execute automated tests using tools such as Selenium and AccelQ.
• Use test management tools like ServiceNow, and TestRail to track and manage test cases and defects.
• Develop and maintain test automation using standard frameworks.
• Design and implement test strategies based on business requirements, in collaboration with Development, Product Management, and Customer Support teams.
• Identify, report, and work with development teams to resolve software issues, ensuring solutions are validated.
• Contribute to various testing activities, including functional, regression, automation, performance, and documentation testing.
• Provide regular feedback on project/product quality through meetings, reports, and stakeholder communication.
• Support software quality in production environments from a QA perspective.
• Act as a quality advocate throughout the development lifecycle to ensure high-quality deliverables.
• Lead major projects and provide training to junior and intermediate QA engineers.
• Drive quality initiatives and ensure adherence to industry and organizational QA standards.
• Continuously improve software and processes through creativity and knowledge sharing.
• Cross-Functional Collaboration: Collaborate effectively with digital product teams, ensuring that both Digital solutions meet functional and non-functional testing requirements.

You’ve Got What It Takes If You Have…

• Experience: Minimum of 3+ years in QA, with a focus on Microsoft applications and automation testing.
• Microsoft Technologies: Extensive experience in testing Microsoft Azure and Microsoft Power platform applications and ensuring their seamless operation within enterprise environments. Familiarity with Microsoft Test Studio is preferable.
• Salesforce Expertise: Hands-on experience with Salesforce Sales Cloud, Service Cloud, CPQ, and other related Salesforce applications.
• Automation Tools: Proficiency in Selenium or similar automation tools (e.g., AccelQ, cloud-based tools, or low-code/no-code automation platforms).
• API Automation: Strong experience in automating API tests.
• CI/CD: Familiarity with CI/CD processes, particularly in Salesforce environments.
• Test Management: Experience using test management tools such as ServiceNow, TestRail, and other tools in collaboration with the digital team to ensure alignment and smooth execution.
• Defect Management: In-depth knowledge of ServiceNow, or similar defect management systems.
• Digital Testing Skills: Experience in testing digital applications such as websites, mobile apps, and other customer-facing digital solutions in collaboration with the digital team.

Additional Skills:

• Strong proficiency in QA methodologies and best practices.
• Excellent communication skills for collaborating with cross-functional teams, especially with the digital team.

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Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

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