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2 Days ago

QA Engineer

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1000000 - 1200000 INR - Yearly

Gurugram, Haryana, India

Information Technology

Full-Time

Arting Digital

Overview

Position - QA Engineer
Experience- 2-3yr
Working Mode- On-site
Skill Set - QA, Manual testing, OTT Background, streaming knowledge
Notice period - 0-30 days

Primary Focus

Proactive live stream monitoring 30 minutes before live events

Ensure feed stability and handle basic escalations via Zendesk

Responsibilities

Check live feeds prior to event start

Monitor live programs end-to-end and ensure proper cutaways

Identify and report issues such as black screens, frozen frames, hits, or stream loss

Perform fallback switching to playout content when required

Escalate issues to Tier 2 support for advanced troubleshooting

Document incidents with accurate timestamps/timecodes

Manage multiple live streams based on complexity

Skills Required

Basic knowledge of OTT / live streaming workflows

Strong attention to detail and monitoring skills

Good written and verbal communication for clear escalation

Experience with Zendesk or similar ticketing tools.

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