QA Test Engineer (Salesforce) (REMOTE)

Overview

At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families.

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career.

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe.

Job Summary

We are seeking a QA Test Engineer specializing in Salesforce platform testing, with strong expertise in automation frameworks and hands-on experience validating Salesforce applications, customizations, integrations, and UI components. Experience with TestIM for Salesforce UI automation is highly preferred. The ideal candidate will design and maintain automated test suites for Sales Cloud, Service Cloud, Apttus CPQ/CLM and custom Salesforce components (Apex, LWC, Flows).

This remote position will work from a home office in India.

Essential Duties And Responsibilities

Salesforce Platform Quality Engineering

• Validate end-to-end business processes across Sales Cloud, Service Cloud, Experience Cloud, and CPQ/CLM.
• Test Salesforce-specific components including Apex classes, batch jobs, triggers, Lightning Web Components (LWC), Salesforce Flows, Validation Rules and Permission Models.
• Perform comprehensive regression testing during major Salesforce releases, patches, and managed package upgrades.
• Collaborate with Salesforce Developers, Architects, and Admins to understand technical designs, metadata structures, and automation impacts.
  
  

• Build and maintain automated test suites for Salesforce UI workflows using TestIM (preferred).
• Develop reusable automation assets for regression, smoke, and functional testing across Salesforce features.
• Integrate automated tests into CI/CD pipelines using tools such as Gearset, Copado, Jenkins, or GitHub Actions.
• Ensure automation scripts handle dynamic Salesforce DOM structures, custom components, and record-level variations.
• Identify automation gaps and continuously improve automation coverage related to Salesforce user journeys.
  
  

• Validate metadata deployments and perform testing for releases in sandbox environments.
• Support UAT cycles and coordinate test execution across cross-functional teams.
• Ensure testing adheres to regulatory and compliance frameworks (SOX, GDPR, GxP).
• Maintain detailed test documentation including test cases, traceability, defect logs, and execution reports.
  
  

• Education: Bachelor’s degree in IT or Computer Science is preferred.
• Experience: 3–5 years of experience in software QA with a strong focus on Salesforce platform testing, test automation, and hands-on experience with any automation framework. TestIM experience strongly preferred.
• Technical Expertise: Experience with Salesforce testing, including Apex logic validation, LWC/UI testing, Flows, integrations, API testing (REST/SOAP), SOQL/SOSL, data validation, and automation using tools such as TestIM, Selenium, Cypress, or similar frameworks.
• Certifications: Industry-recognized automation testing certifications such as ISTQB (CTFL/CTAL), Certified Selenium Tester, Test Automation Engineer (TAE) or equivalent.
• Development & Troubleshooting: Proficiency in analyzing and validating Apex, LWC, Flow behavior, SOQL queries, triggers, and understanding of Salesforce design patterns & testing frameworks. Strong problem-solving and debugging skills across Salesforce metadata and automation layers.
• Agile & Collaboration: Experience working in Agile environments with excellent communication, teamwork, and business acumen to collaborate effectively with Salesforce Developers, Admins, Architects, and business stakeholders.
  
  

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly worked on 80% of the drugs approved by the U.S. Food and Drug Administration (FDA) in the past five years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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