Bangalore, Karnataka, India
Information Technology
Full-Time
JLL
Overview
Key Responsibilities:
Business Intelligence & Analytics
Business Intelligence & Analytics
- Develop and maintain comprehensive dashboards and reporting frameworks for regional IFM operations
- Conduct deep-dive analysis of facilities performance metrics, KPIs, and operational data
- Identify trends, patterns, and opportunities for operational improvements across regional portfolio
- Create predictive models and forecasting tools to support strategic planning
- Analyze business data and performance metrics to provide actionable insights
- Collaborate with Facilities Managers, Operations Managers, and stakeholders to develop data-driven strategies
- Oversee CMMS implementation, optimization, and data integrity across regional facilities
- Develop advanced reporting capabilities and custom analytics within CMMS platforms
- Ensure data quality, standardization, and best practices across all systems
- Lead system integrations and process improvements
- Support technology evaluation and vendor management processes
- Conduct research and analysis to support business cases for new projects and initiatives
- Design and present data-driven solutions to address operational challenges
- Prepare comprehensive business cases and ROI analysis for improvement initiatives
- Support budget planning and financial analysis activities
- Assist with client presentations, reports, and strategic communications
- Develop and maintain reports and dashboards with timely and accurate KPI information
- Create standardized reporting templates and automated workflows
- Develop innovative approaches to facilities data management and analysis
- Support ad-hoc analysis and reporting requests from senior leadership
- Design and deliver training programs on BI tools, CMMS systems, and data analysis techniques
- Provide training and support to facilities management staff on new tools and processes
- Conduct workshops and knowledge-sharing sessions for regional teams
- Develop user guides, documentation, and standard operating procedures
- Mentor team members on data analytics and reporting best practices
- Lead regional rollout of new BI initiatives and technology implementations
- Manage change management processes for system upgrades and new tools
- Coordinate cross-functional teams to ensure successful program delivery
- Monitor adoption rates and provide ongoing support
- Identify and implement process improvements to enhance operational efficiency
- Lead continuous improvement initiatives using data-driven methodologies
- Develop and maintain standard operating procedures and best practices
- Collaborate with regional teams to streamline workflows and eliminate inefficiencies
- Conduct process mapping and gap analysis to identify optimization opportunities
- Provide support for day-to-day operational challenges and escalations
- Support regional leadership in strategic decision-making and problem resolution
- Act as liaison between regional operations and corporate teams
- Participate in cross-functional projects and initiatives to drive business growth
- Contribute to regional and global best practice sharing initiatives
- Perform other duties and special projects as assigned by management
- Support corporate initiatives and cross-functional projects
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