Dehra dun, Uttarakhand, India
Information Technology
Full-Time
Valeo
Overview
- Perimeter: End Point, RFP, Helpdesk Operations, EP Security.
- Deploy standard group infrastructure within plants.
- Support R&D technical standards.
- Select and manage national outsourcers.
- Define & ensure different levels of service.
- Promote innovation at regional level.
- Guarantee confidentiality of information.
- Manage incidents not treated by outsourcers.
- Assists in preparation of the IT budget.
You must have high autonomy, a good understanding of underlying IT concepts, strong motivation to learn, and resourcefulness in proposing adequate solutions to complex problems.
Required Transversal And Communication Skills
- Supplier management.
- Project management.
- Reporting and communication with internal customers.
- Fluent English (Toeic 785 or similar level).
- EP Asset Management.
- Autonomous working capabilities.
- Customer management.
Basic Knowledge of services
- WAN / LAN / WiFi (TCP/IP, VPN, QoS, Cisco, wiring best practices)
- Telephony & audio/video conferencing (CUCM, Analog, VoIP, ToIP)
- Active Directory (DC, GPO), DHCP, DNS, SMTP
- Datacenter (Cooling, Fire prevention, Racking)
- Remote Desktop Services (Servers, Thin Clients)
- Monitoring (Centreon / Prometheus)
- Help Desk management (Processes, ITIL, Incident, Problem, SLA, …)
- Imaging, software deployment, inventory and asset management (Altiris)
- Endpoint (Laptop, Desktop, Tablets, Thin Clients) hardware
- Printing (copiers, multifunction devices, ...)
- VIQCT Management
- Internal audit / Security audit
- Anti virus (McAfee, XDR, TRILIX)
- Syslog, Splunk
- Single sign-on solutions (Evidian)
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