Salesforce Data Cloud - Sr Software Engineer - GR - 24153 - 26179 - JR150318

Position Title

Salesforce Data Cloud - Sr Software Engineer - GR - 24153 - 26179 - JR150318

Job Family

IFT > Engineering /Dev

Shift

Job Description:

Job Title

Sr Software Engineer

Requirement Type

Full-Time Employee

Job Location

Gurugram

Requirement Level

Sr Associate

Hiring Manager

Richard Royal

Primary Skill

Salesforce Data Cloud, Agent force

Business

HSP

Skill Category

Super Niche

About Elevance Health

Elevance Health is a leading health company in America dedicated to improving lives and communities and making healthcare simpler. It is the largest managed health care company in the Blue Cross Blue Shield (BCBS) Association serving more than 45 million lives across 14 states.

A regular in Fortune 500 list, Elevance Health ranked 20 in 2022. Gail Boudreaux, President and CEO of Elevance Health has been a consistent name in the Fortune list of most powerful women and currently holds 4th rank on this list.

About Carelon

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis as well as Bengaluru, Hyderabad and Gurugram in India, Manila in the Philippines, Limerick in Ireland and San Juan in Puerto Rico bring with them innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.

Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

We are looking for a skilled Software Engineer with 4-5 years of experience in the Salesforce ecosystem, specializing in Salesforce Marketing Cloud (SFMC) and Salesforce Data Cloud. The ideal candidate will design, develop, and implement Salesforce-based solutions to enhance customer engagement, data-driven marketing, and automation.

JOB RESPONSIBILITY

Develop & Implement Solutions: Design, develop, and configure solutions within Salesforce Marketing Cloud (SFMC) and Salesforce Data Cloud.

• Marketing Automation: Build and optimize Journeys, Campaigns, Email Studio, Mobile Studio, and Automation Studio in SFMC.
• Data Management: Work with Salesforce Data Cloud to manage and unify customer data from multiple sources, ensuring high-quality data models for segmentation and personalization.
• Integration: Develop integrations between SFMC, Data Cloud, and other systems using APIs,, AMP script, and SQL.
• Personalization & Segmentation: Leverage Salesforce Data Cloud for advanced customer segmentation, predictive analytics, and AI-driven personalization.
• Performance Optimization: Monitor and optimize campaign performance, data processing, and automation workflows
  
  

QUALIFICATION

• 4-5 years of hands-on experience in the Salesforce ecosystem.
• Strong experience with Salesforce Marketing Cloud (SFMC), including Journey Builder, Email Studio, Mobile Studio, and Automation Studio.
• Experience with Salesforce Data Cloud (CDP) for customer segmentation and data modeling.
• Proficiency in SQL, REST & SOAP APIs for automation and customization.
  
  

Experience

• 4-9 years of hands-on experience in the Salesforce ecosystem
  
  

Skills And Competencies

• 4-5 years of hands-on experience in the Salesforce ecosystem.
• Strong experience with Salesforce Marketing Cloud (SFMC), including Journey Builder, Email Studio, Mobile Studio, and Automation Studio.
• Experience with Salesforce Data Cloud (CDP) for customer segmentation and data modeling.
• Proficiency in SQL, REST & SOAP APIs for automation and customization.
• Experience integrating SFMC and Data Cloud with external platforms and Salesforce CRM.
• Understanding marketing automation best practices, data governance, and security.
• Strong analytical and problem-solving skills.
• Excellent communication skills and ability to collaborate with cross-functional teams.
  
  

Preferred Qualifications )

• Familiarity with AI-driven marketing strategies and Einstein AI.
• Certifications such as:
• Salesforce Certified Marketing Cloud Email Specialist
• Salesforce Certified Marketing Cloud Developer
• Salesforce Certified Data Cloud Consultant
  
  

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer a world of limitless opportunities to our associates.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, and gives you purpose and the feeling of belonging.

LIFE @ CARELON

• Extensive focus on learning and development
• An inspiring culture built on innovation, creativity, and freedom.
• Holistic well-being
• Comprehensive range of rewards and recognitions
• Competitive health and medical insurance coverage
• Best-in-class amenities and workspaces
• Policies designed with associates at the center
  
  

EQUAL OPPORTUNITY EMPLOYER

Carelon is committed to a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Reasonable Accommodation

Our inclusive culture empowers Carelon to deliver the best results for our customers. We not only celebrate the diversity of our workforce, but we also celebrate the diverse ways we work.

If you have a disability and need accommodation such as an interpreter or a different interview format, please ask for the Reasonable Accommodation Request Form.

Disclaimer: Offered designation titles differ*

Job Type

Full time