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3 Days ago

Salesforce Project Manager & Scrum Master

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Information Technology
Full-Time
griddable.io

Overview

Description

  • Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective.
  • Identify and troubleshoot obstacles that are hindering the team’s progress.
  • Promote continuous improvement through retrospectives and feedback sessions
  • Communicate project status, risks and issues to stakeholders.
  • Ensure that the team follows the Scrum framework and adheres to Agile principles.
  • Define and Ensure Metrics related to Quality, Burndowns, Throughput, etc are being followed
  • Work closely with the Quality Assurance Teams and track quality to ensure the Defect Management metrics meet the desired outcome.
  • Track the KPIs around Scope, Schedule, Quality and raise flag in case of deviations
  • Coordinate with Salesforce internal teams including Architects, QAs, Release Managers during key events like Releases and Deployments to ensure smooth releases
  • Create material and support the Program Managers and internal Technical and Functional teams to drive weekly/ fortnightly status reporting calls
  • Able to produce various governance dashboards and metrics on PM tracking tools like Jira.
  • Track team performance with inputs from Technical leads and take corrective action
  • Accountable for defining, tracking, reporting and improving the Key Metrics and KPI’s for the Salesforce Team

Required Skills And Qualifications

  • Bachelor’s degree in Computer Science or a related field.
  • Minimum of 3 years of experience as a Scrum Master or Agile Project Manager.
  • Implementation experience in Salesforce projects is mandatory.
  • Strong knowledge of Agile Scrum principles and practices.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to lead and facilitate Scrum ceremonies with command and control

Preferred Skills And Qualifications

  • General conceptual understanding of programming
  • Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or PMP
  • SAFe certification and Kanban certification are a plus.
  • Ability to work collaboratively with cross-functional teams.
  • Prior knowledge of Agile project management tools, such as Jira.
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