Scrum Master

EagleView has an exciting opportunity for an experienced Scrum Master to join the product development team, reporting to the Manager Scrum Master. As a Scrum Master, you will play a key role in EagleView’s transformation to a Scaled Agile Framework, a way of working that is anchored in continuous improvement, lean product delivery, business agility, and customer centricity. Our ideal candidate brings a positive can-do attitude and a proven track-record of team building and lean product delivery. You earn trust quickly, don’t take yourself too seriously and work effectively with cross-functional and cross-regional team members. You will serve as a team coach, build high performing and self-sustaining teams while growing a healthy, collaborative, and continuously improving engineering culture. Your primary responsibilities include facilitating the learning and growth of one or more Agile teams, developing a lean-Agile mindset, improving practices and guiding teams to more predictable delivery. Day-to-day responsibilities include leading Scrum events (backlog, planning, review, retrospectives, daily stand ups and representing the Scrum team(s) in weekly syncs. You also will assist with additional projects and process improvement activities.

Responsibilities

• Facilitate team organization and agile ceremonies, such as sprint planning, daily standups, reviews/demos, and retrospectives
• Maintain velocity, burn down/up reporting and communicate team progress
• Ensure team is working efficiently towards clear, aligned sprint goals
• Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Remove impediments and make issues and problems visible; escalate as necessary
• Assist with dependency management and cross team coordination
• Serve as the primary communicator of dependencies, timelines, and constraints for the team
• Assist the Technical Product Owners (TPMs) to develop and maintain a prioritized backlog
• Act as a buffer between external distractions to minimize disruptions
• Work collaboratively with shared services, operations, and other stakeholder teams
• Perform other duties as required and assigned by manager and upper management
• Seek out continuous learning and growth opportunities
• Learn about EagleView teams, domains, mission, vision and objectives and how they align with your team and deliverables
• Solid written and verbal communication skills, interpersonal, and collaborative skills
• Ability to adapt to a changing environment
• Must be self-motivated and know when to seek guidance
• Exceptional organization and time management skills
• Ability to communicate effectively to both technical & non-technical audiences
• Ability to work as part of a geographically dispersed team in different time zones
• Demonstrated experience with software estimation and planning techniques
• Working experience of agile methodologies and framework like Scrum, Kanban, SAFe etc.
• Contributes to fulfillment of projects and objectives
• Executes task-level deliverables with minimal coaching
• Judgements and proposals enable achievement of product objectives
• Assist with release planning and communication
• Facilitate continuous improvement and the development of a learning culture on teams
• Understand and analyze performance measurements to facilitate team improvements
• Build and maintain a trusting and safe environment where problems can be raised without fear of blame, judgment, or retribution
• Empower the team to make appropriate commitments through story selection and task definition
• Grow team confidence to experiment, iterate, evolve, and learn
• Experience in Agile development including coaching on agile methodologies
• Solid stakeholder management, conflict resolution, negotiation, and communication skills
• Not afraid to raise issues and inspire change while being comfortable dealing with situations of conflict, ambiguity, and uncertainty
• Should be able to coach and mentor the teams
• Demonstrates critical thinking and problem-solving skills across area of expertise
• Identifies solutions that have impact on team/feature decision-making and cost-saving
• Judgements/proposals expected to avoid expenditure or corrective resources to achieve goals
• Fully engaged in planning and prioritisation in domain for effective decision-making.

Requirements

• 6+ years of experience serving in the role of Scrum Master for a software development team using Scrum/SAFe
• 3-5+ years of Scrum Master experience in Agile development including coaching on agile methodologies
• Solid written and verbal communication skills, interpersonal, and collaborative skills
• Ability to adapt to a changing environment
• History of successfully leading/supporting the delivery of products from concept to code delivery
• Must be self-motivated and know when to seek guidance
• Knowledge of Agile Lifecycle Management tools, particularly JIRA & Confluence
• Exceptional organization and time management skills
• Solid stakeholder management, conflict resolution, negotiation, and communication skills
• Ability to communicate effectively to both technical & non-technical audiences
• Ability to work as part of a geographically dispersed team
• Demonstrated experience with software estimation and planning techniques
• Knowledge of agile methodology and scaled framework like Scrum, Kanban, SAFe etc.
• Not afraid to raise issues and inspire change while being comfortable dealing with situations of conflict, ambiguity, and uncertainty
• Working experience with Agile scaling frameworks, preferably SAFe
• Detail oriented

Bonus points if you have:

• Agile Scrum Certification (i.e. SAFe SSM, CSM, PMP-ACP, etc.)
• Understanding of continuous build and integration environments