Scrum Master

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Job Description

The Scrum Master (India) is responsible for enabling agile best practices and fostering a collaborative environment within the Generative AI platform teams. This individual facilitates scrum ceremonies, removes impediments, and works closely with product owners and cross-functional team members to deliver high-quality, value-driven features. The Scrum Master also coaches team members on agile principles and continuously looks for ways to improve processes.

Essential Functions

Agile Facilitation

Coordinate and facilitate daily stand-ups, sprint planning, reviews, and retrospectives.

Ensure transparency of team progress and roadblocks through effective use of agile tools.

Impediment Removal

Identify and remove blockers or escalate to appropriate stakeholders.

Support the team in resolving conflicts and dependencies.

Coaching & Continuous Improvement

Mentor team members on scrum principles, agile methods, and self-organization.

Promote a culture of experimentation, feedback, and continuous learning.

Qualifications

Education

Bachelor’s degree in business, Computer Science, or related field.

Experience

3+ years in a Scrum Master or related agile role.

Registrations/Licenses/Certifications

Experience in AI or software development environments is preferred.

• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent.
  
  

Skills/Characteristics

• Excellent communication, facilitation, and conflict resolution skills.
• Strong understanding of agile metrics (velocity, burndown charts, etc.).
• Ability to foster collaboration and maintain a positive team environment.
  
  

Working Conditions

• Normal Office Working Conditions: India-based office, possibly remote or hybrid.
• May require flexibility to coordinate with global teams.
  
  

Other Responsibilities & Authority

• Authority to enforce Scrum principles and keep the team focused on sprint goals.
  
  

Internal & External Contacts

• Regular interaction with product owners, developers, QA teams, and management.
• May work with external vendors or consultants for training and coaching.
  
  

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.