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4 Days ago

SCRUM Master

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Bangalore, Karnataka, India
Information Technology
Full-Time
Anchanto

Overview

About Anchanto:

Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & amp; warehousing activities. Leading brands, distributors, retailers, and logistic enterprises such as L’Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

Headquartered in Singapore and with more than 10 local offices across Asia-Pacific, the Middle East and Europe, we are growing rapidly and looking for ambitious people to join our teams to build the future successes of Anchanto.

Position Overview:

The Scrum Master is a key role at Anchanto, responsible for driving successful product deliveries, ensuring adherence to Agile processes, and managing scrum spin-offs. The role involves overseeing projects from kick-off to release, providing weekly status reporting to internal and external stakeholders, and acting as the single point of contact for engineering, QA, delivery, and customer-facing teams.

Key Responsibilities

  • Cross-Team Coordination
  • Facilitate daily stand-ups, sprint planning, and retrospectives.
  • Conduct sprint reviews and backlog refinement sessions.
  • Support capacity planning and ensure progress tracking and scope management.
  • Manage communication between product, engineering, design, and other teams.
  • Track project timelines, milestones, and deliverables.
  • Resolve operational issues and remove blockers.

Process Management & Optimization

  • Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.
  • Facilitate stage reviews (requirements, design, build, test, release).
  • Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

Tool Administration & Support

  • Manage product management tools (e.g., Jira, Aha!).
  • Provide training and support for tool usage across teams.
  • Ensure tool hygiene and data organization.

Resource Planning & Allocation

  • Support capacity planning and resource allocation.
  • Track team bandwidth and project workloads.
  • Coordinate with project managers on timelines and dependencies.
  • Assist with prioritization frameworks and backlog management.

Stakeholder Communication

  • Prepare materials for leadership reviews and board meetings.
  • Communicate project status and updates to stakeholders.
  • Facilitate cross-functional meetings and workshops.

Quality Assurance & Compliance

  • Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.
  • Work closely with QA to ensure quality metrics are met before go-live.
  • Drive root cause analysis for delays, production incidents, and quality failures.

Essential Requirements

  • Logistics/Supply chain domain experience preferred.
  • Experience with global customer engagement.
  • Track record of handling complex SaaS-based projects, ideally in logistics/e-commerce.
  • Ability to manage multiple stakeholders through influence.
  • Experience engaging with international customers across diverse scenarios.

Personal Attributes

  • Outcome Focused: Strong scrum management skills with a results-oriented mindset.
  • Adaptability: Flexible and resilient in a rapidly changing environment.
  • Analytical Thinking: Strong problem-framing and data analysis skills.
  • Effective Communication: Clear written and verbal communication with diverse stakeholders.
  • Problem-Solving Orientation: Proactive in addressing technical and operational challenges.
  • Client Focus: Customer-centric mindset with strong relationship management skills.
  • Continuous Learning: Passionate about learning, research, and emerging technologies.
  • Innovative Thinking: Creative in driving product ideas and improvements.
  • Collaboration: Effective both independently and in cross-functional teams.
  • Project Management Skills: Strong organizational abilities to prioritize and manage multiple projects.

Benefits

  • Opportunity to build a career with a fast-growing global SaaS tech company.
  • Collaboration with global teams on impactful projects.
  • Competitive salary package.
  • Healthy work-life balance.
  • Ample learning and career growth opportunities.
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