Scrum Master I

Job Title: Senior Scrum Master - Program Delivery

Role Overview

We are looking for a highly experienced and assertive Scrum Master to lead delivery for a critical engagement. This role requires a strong leader who can effectively drive execution, influence cross-functional teams (including client stakeholders), and ensure timely program delivery while maintaining high standards of governance and transparency.

Key Responsibilities

• Lead and drive Agile/Scrum practices across teams to ensure efficient and predictable delivery.
• Act as a strong facilitator and leader, capable of commanding cross-functional teams, including internal teams and customer stakeholders.
• Proactively challenge the status quo, identify inefficiencies, and implement improvements to accelerate delivery.
• Own end-to-end program execution and ensure adherence to timelines in a time-bound, high-pressure environment.
• Remove impediments and manage dependencies across multiple teams.
• Promote collaboration between distributed teams and client stakeholders.
• Ensure strong governance through structured ceremonies, reporting, and communication.
• Provide clear, concise, and executive-level reporting on program progress, risks, and mitigation plans.
• Engage with customer leadership and senior stakeholders to provide updates and drive decision-making.
• Foster a culture of accountability, ownership, and continuous improvement.

Required Skills & Experience

• Strong experience in Agile delivery, with at least 3-5 years as a Scrum Master.
• Proven experience handling large, complex, enterprise programs.
• Strong ability to influence senior stakeholders and cross-functional teams.
• Demonstrated experience working in client-facing roles, preferably with global clients.
• Excellent communication and presentation skills, especially with leadership audiences.
• Strong problem-solving mindset with the ability to drive change and innovation.
• Experience working in high-criticality or transformation programs is a plus.
• Experience in Testing and DevOps is considered a strong plus.

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