Scrum Master II - Technical Project and Program Management

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Shift Time: 12:00 PM to 09:00 PM IST

Kanban Methodology Implementation

• Implement Kanban and Lean practices to improve workflow transparency, limit work in progress using Jira, and focus on continuous delivery and improvement.
• Use Kanban metrics to analyze team performance, optimize processes, and enhance efficiency across RPA/BOT projects.
• Minimum 3 years of experience Managing Agile Scrum and Kanban methodology projects
  
  

Plan And Status Reporting

• Share Kanban plan outlining timelines, resources, deliverables and status.
  
  

Scrum Master Role

• Organize and facilitate standard meetings, backlog preparation, iteration planning, retrospectives, iteration reviews and daily stand-ups
• Foster continuous improvement and coach the scrum teams to a higher level of self-organizing maturity, at a pace that is sustainable and comfortable for the team and organization
• Cultivate customer focus as the team collaborates to deliver solutions achieving the desired business outcome
• Facilitate the sizing of stories during the planning sprint, backlog grooming, or sprint planning sessions for the team
• Leverage metrics to assist delivery, enable transparency and optimize the iterative / incremental development process
• Resolve or escalate blocking impediments and known risks through analysis and prioritization
• Manage and negotiate scope, timeline, quality, goals, and deliverables that support business goals and monitor schedule and cost performance throughout the life of the project
• Brainstorm with the team to arrive at solutions to challenges and roadblocks to assigned projects with guidance from more experienced managers
• Work with the product manager and other stakeholders to determine staffing requirements by giving inputs about project workload and expected fulfillment time
• Maintain process documentation and ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
  
  

Coordination And Collaboration

• Assist in establishing processes to enable effective collaboration and communication across teams (BA, Delivery, Platform, Architect towers, internal controls, InfoSec)
• Coordinate with Dev Lead to ensure compliance and ensure that all tasks are added in Jira including those related to InfoSec and internal controls tasks.
  
  

Proactive Issue And Risk Management

• Prompt the team to identify potential issues and risks in RPA/BOT integration before they escalate, especially those related to integrating with SAP, Salesforce, and other systems.
• Develop and communicate effective mitigation strategies to senior leadership and stakeholders, with a focus on automation-specific risks.
  
  

Reporting And Documentation

• Maintain comprehensive project documentation, including status reports and meeting notes, with a focus on RPA/BOT metrics and integration outcomes.
• Regularly update stakeholders on progress, emphasizing challenges and ensuring that all activities are completed.
  
  

Financial Management

• Oversee project budgets, ensuring cost-effectiveness and efficient resource allocation specific to RPA/BOT projects.
• Provide financial reports to leadership, emphasizing budget adherence and financial projections related to automation initiatives.
  
  

Educational Qualifications

Education:

• Bachelor's degree in Business, Management, Information Systems or Engineering
  
  

Certifications

• Certified ScrumMaster (CSM) or Certified Scrum Professional (CSP) or PMI Agile Certified Practitioner (PMI-ACP) or any other related certification is required
  
  

Work Experience

• 10 + years of IT experience including prior Scrum Master experience
  
  

Skills And Knowledge

Behavioral Skills:

• Collaborative Approach
• Strong Influencing Skills
• Task Prioritization
• Time Management
• Strategic Thinking
• Planning and Organizational Skills
• Foster Positive Work Environment
• Strong Communication and Presentation Skills
• Analytical and Problem-solving skills
• Ownership and Initiative – taking
• Negotiation Management
  
  

Technical Skills

• Technical aptitude to work closely with software engineers
• Competent understanding of the software development lifecycle (SDLC)
• Knowledge of both agile and waterfall methodologies on technically complex projects
  
  

Tools Knowledge

• Working knowledge of Microsoft Applications including MS Office, MS Project, MS Visio
• Knowledge of Application Lifecycle Management (ALM) e.g., Jira, Azure DevOps
• Understanding of Project and Portfolio Management tools e.g., Clarity, Open Workbench
• Knowledge of Microsoft technology stack (C#, SQL Server)
  
  

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned