Scrum Master II

Role Description

Role Proficiency:

Partner with two to three business and technology teams to plan and execute their tactical and strategic work; delivering the vision of the business. Coach mentor and train multiple teams to deliver quality products and services. Work experience with scale.

Outcomes

• Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals backlogs and roadmaps
• Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice
• Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment
• Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business
• Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices
• Support Product Owners in each team to engage inform influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions.
• Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization
• Work with the teams to identify and mitigate impediments and risks to the program
• Lead the teams through Agile training and enablement sessions.
• Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs tribes portfolios release trains etc..)
  
  

Measures Of Outcomes

• Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team
• Percent of achievement in OKRs or KPIs as defined for project / program
• Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability
  
  

Outputs Expected

Change Agent:

• Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives).
• Conduct regular check-ins with all team members to provide performance feedback and offer coaching and mentoring
• Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc)
• Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.)
• Provide training to the team on Agile concepts various practices and frameworks as required
• Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency
• Work closely with all teams in prioritization and planning new improvements initiatives.
• Apply quantitative management skills (e.g. using metrics to perform root-cause analysis while implementing action items for continuous improvement)
• Coach mentor and train junior Scrum Masters and new Product Owners.
• Schedule and deliver Agile related training to the organization.
  
  

Skill Examples

• Understand the business requirements and interact with SMEs at various stages of development
• Understand the customer's technology landscape and requirements
• Identify improvements for the release management process release schedule and plan
• Understand RACI Matrix and Governance Framework for related projects
• Promote continuous knowledge management
• The ability to cut through unnecessary work and focus only on the essentials
• Exhibits sound judgment under pressure with the ability to remain calm under stress
• Possesses motivation and coaching skills; guiding and supporting teams throughout a project
• The ability to think and make decisions quickly in rapidly changing circumstances
• A true Servant leader with the relevant skills and competencies
• The ability to work with challenging clients and stakeholders
• Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery.
  
  

Knowledge Examples

• Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.)
• Passion for Agile software development.
• Understanding of fundamentals of software development processes and procedures.
• Recognizing the value of commitments to delivery made by a development team.
• Comprehension of incremental delivery and the benefit of metrics.
• Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition.
• Familiarity with common Agile practices and better development practices
• Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards.
  

Additional Comments

Job Description Healthproof is looking for a Certified Senior Scrum Master who shall guide and coaches development teams on Agile/Scrum practices, fostering high-performing teams through servant leadership and continuous improvement. As a Senior Scrum Master, you are responsibility includes :

• Work along with Architects, Product Management team, UX team, SMEs and Dev Team
• Facilitate Scrum ceremonies, remove impediments, and promote self-organization within the team, while also working with stakeholders to ensure alignment and effective product delivery.
• Guide teams in adopting and adhering to Scrum principles, promoting self-organization and cross-functional skills.
• Lead and facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
• Identify and remove obstacles that hinder team progress, working with various stakeholders to resolve issues
• Coach teams and stakeholders on Agile principles and practices, including scaling Agile methodologies
• Drive continuous improvement initiatives, helping teams identify areas for growth and implement retrospective action items.
• Work with Product Owners, Business Owners, and other stakeholders to ensure alignment, effective backlog management, and value-driven decision making
• Track and report on team performance, using Agile metrics to demonstrate progress and identify areas for improvement
• Foster a collaborative and psychologically safe environment where team members can thrive
• Serve as a servant leader, supporting the team and facilitating their success
• Strong understanding of Scrum theory, practices, and artifacts.
• Excellent facilitation, coaching, and mentoring skills.
• Ability to identify and remove impediments.
• Strong communication and interpersonal skills.
• Experience with Agile scaling frameworks like SAFe is a plus.
• Experience with DevOps and CI/CD practices is also a plus. Candidate should be having
• Scrum master certification like CSM, PSM, SSM or PMI-ACP
• 10+ years’ experience in IT Industry and excellent knowledge in SDLC
• 3+ years’ proven experience as Scrum Master facilitating two or more Scrum teams of moderate complexity
• Excellent communication and presentation skills.
• Strong understanding of Scrum theory, practices, and artifacts.
• Excellent facilitation, coaching, and mentoring skills.
• Ability to identify and remove impediments.
• Experience with Agile scaling frameworks like SAFe is a plus.
• Experience with DevOps and CI/CD practices is also a plus. It is nice to have
• Experience in End-to-End Product development
• Experience in US healthcare business especially Medicare
  
  

Skills

Scrum Master,Agile Methodology,Sdlc,Healthcare