Scrum Master – Product Engineering

Overview

About TrialX

Founded by Columbia University alumni, TrialX is a life-sciences technology company empowering every citizen to contribute to health research—on Earth and in space. Our SaaS platform streamlines patient recruitment, remote data collection, and participant engagement for pharmaceutical sponsors, CROs, and academic medical centers.

Our Values

Customer Delight - We obsess over outcomes that improve patients’ lives and sponsors’ success.

Product Excellence - We craft secure, reliable, beautifully simple products that users love.

Restless Innovation - We hack, prototype, and iterate—never satisfied with “good enough".

Lifetime Learning - We read, test, share, and teach—growing ourselves as we grow the company.

Position Summary

You will serve as the servant-leader for a single, dedicated Product Engineering team that ships releases on a fixed cadence. Your mission is to run the team’s Scrum ceremonies, uphold our SDLC and software-validation standards, and keep the release train running predictably and transparently.

Responsibilities & Impact

Cadenced Release Delivery - Own the release calendar; lock sprint goals and ensure each increment meets Definition of Done and validation requirements. Coordinate cut-over tasks with DevOps and QA.

Scrum Facilitation - Plan and run all ceremonies—Sprint Planning, Daily Stand-ups, Backlog Refinement, Reviews, and Retrospectives—ensuring time-boxing and clear outcomes.

Team Coaching & Continuous Improvement - Coach the team in Agile principles, foster self-organization, and turn retro feedback into actionable experiments that raise velocity and quality.

Backlog Stewardship - Partner with the Product Manager to keep the backlog groomed, prioritized, and understood. Confirm that user stories are INVEST-ready before sprint commitment.

Risk & Impediment Management - Surface blockers early, own their resolution, and communicate impact on scope or timeline to stakeholders.

Jira & Reporting Excellence - Configure and maintain Jira workflows, boards, dashboards, and automated reports (velocity, burndown, cycle time). Provide crisp weekly status summaries.

Documentation & Validation - Ensure sprint artifacts—user stories, acceptance criteria, test evidence, release notes—are complete, version-controlled, and audit-ready under HIPAA/GDPR/21 CFR Part 11 guidelines.

Qualifications

• 3–5 years as a Scrum Master or Agile Project Manager for a product engineering team
• Demonstrated success delivering time-boxed releases in a regulated SDLC (HIPAA, ISO 27001, FDA, or similar)
• Expert-level Jira skills: custom workflows, JQL, dashboards, Advanced Roadmaps, REST API integrations
• Solid understanding of Agile metrics and how to leverage them for continuous improvement
• Excellent facilitation, conflict-resolution, and written/verbal communication skills
• Certifications: CSM, PSM II, or equivalent

Bonus Points

• Experience with life-sciences or eClinical products
• Background supporting SOC 2 or GDPR audits

What Success Looks Like in 12 Months

• Predictable Velocity – Team velocity varies by ≤ 10 % across four consecutive sprints.
• On-Time Releases – 95 % of planned increments ship on schedule with no critical defects escaping to production.
• Audit-Ready Artifacts – Validation evidence packages are compiled within 48 hours after each release.
• Process Uptick – Retro action items achieve ≥ 70 % completion by the next sprint, resulting in measurable gains in cycle time or quality.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Internet reimbursement
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Experience:

• scrum management: 4 years (Preferred)

Work Location: Remote

Application Deadline: 15/07/2025
Expected Start Date: 01/08/2025