Scrum Master, Senior

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Job Summary

The Sr. Scrum Master is an influential, servant leader on a Scrum Team responsible for ensuring the understanding and application of Agile best practices and Scrum methodology. Sr. Scrum Masters not only coach and educate the Scrum Team on the Agile Manifesto, Principles of Agile and Scrum theory, practices, and rules as outlined in the Scrum Guide, but are also expected mentor less experienced Scrum Masters and others in the organization with a need/desire to develop proficiency in Agile and Scrum methodologies. Critical to this role is removing impediments for the Scrum Team by helping those outside the team understand which of their interactions with the Scrum Team are helpful and which are not. The role of the Sr. Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team. The Sr. Scrum Master champions agility and continuous improvement within their team and throughout the organization and may utilize other agile concepts and practices outside of Scrum such as Lean, Kanban, etc. The Sr. Scrum Master guides scrum teams on the principle of self-organization, working with them to optimize the benefits thereof. They build a safe environment where team members can raise problems and ask questions without fear of blame, judgement, or retribution, with a focus on problem solving and collaboration.

Essential Job Functions

• Service to the Development Team: Leverages effective communication (written and verbal) and influential leadership to coach others on Agile Principles and the Scrum Framework to achieve high performance. Demonstrates action orientation and servant leadership by putting the needs of the team first, facilitating Scrum ceremonies, removing impediments to enable iterative delivery of value, and protecting the team from distractions. Builds productive relationships through active listening and collaboration; follows through on commitments to gain trust and respect; is open-minded, objective and adaptive to change. Leverages empowerment and self-organization to facilitate cross-functional collaboration, problem solving, decision making, and conflict resolution. Utilizes Visual Management Systems and metrics to help the team understand performance, priorities, and vision/roadmap. Leverages influential leadership to champion continuous improvement activities which reduce waste and increase productivity; challenges the team to pilot new ideas at a pace that is sustainable and appropriate for the team and organization. Assesses agile maturity of Scrum teams and develops and implements plan to grow the maturity of Scrum teams as necessary.
• Service to the Product Owner: Ensures the Product Owner is enabled to prioritize and maintain a clear and concise Product Backlog to maximize value and helps them understand and practice agility by leveraging empirical data and iterative delivery. Ensures the team understands the business case, scope, milestones, sprint goals, and other necessary information to produce the desired business value. Facilitates work completion without coercion, assigning or dictating the work.
• Service to the Organization: Supports organizational and Scrum Practice vision and standards to achieve goals. Leads the activities and initiatives of the Scrum COE. Seeks opportunities for improvement to improve the overall effectiveness of Scrum within the organization. Champions Agile and Scrum across the organization through various forums leveraging effective communication skills.
• Mentoring: Mentors less experienced Scrum Masters. Coaches and mentor's other associates within technology on Agile methodologies, including, but not limited to Scrum, Lean, and Kanban. Leads Agile focused training for technology and business partners.
• Scope of Responsibility: Expectation is to lead one or more Scrum team supporting one or more applications. Sr. Scrum Masters will be expected to lead Scrum teams engaged in more complex technologies and initiatives.
  
  
  

Reports to: Technology Head of Scrum Management

Working Conditions/ Physical Requirements: Normal office environment, some travel may be required.

Direct Reports: No

Minimum Qualifications

• Degree Required: Bachelor's Degree
• Years of Work Experience Required: 5 years of experience as Scrum master, project manager, business/systems/QA analyst, or software engineer; 6 years of experience in a technology field.
• Type / focus of work experience required: Agile and Scrum principles, direct or indirect leadership experience
  
  
  

Preferred Experience

• Degree Preferred: Bachelor’s degree in computer science, Engineering, Technical Discipline
• Years of Work Experience Preferred: 5 years of experience as a Scrum Master; 5 or more years of experience within Technology on a functional team using Agile methodologies
• Type / focus of work experience preferred: Agile and Scrum principles, direct or indirect leadership experience, Scrum Master Certification (CSM or PSM 1)
  
  
  

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

About Bread Financial

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers.

To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn.

• All job offers are contingent upon successful completion of credit and background checks.
• Bread Financial is an Equal Opportunity Employer.
  
  
  

Job Family

Information Technology

Job Type

Regular