Scrum Master-Senior II

Responsible for guiding Agile ceremonies and practices, providing coaching and support to ensure effective adherence to Agile principles, collaborating with Product Owners on backlog management, identifying and removing obstacles, fosters continuous improvement, managing relevant metrics, facilitating communication with stakeholders, resolves conflicts, and promoting Agile principles within the organization.

1. Guide and facilitate Agile ceremonies (i.e., daily standups, iteration planning, iteration review) and practices to ensure the team's adherence to the SAFe framework.
2. Provide coaching, mentoring, and support to help the Agile team understand and practice Agile principles effectively.
3. Collaborate with the Product Owner to ensure a well-ordered and prioritized Team Backlog is consistently maintained and refined.
4. Identify and eliminate obstacles that hinder the team's progress, both technical and non-technical, to ensure the team’s deliverables are not impeded.
5. Foster a culture of continuous improvement, organizing iteration retrospectives and implementing action items for team growth.
6. Manage relevant metrics and agile tools (e.g., burndown charts, team velocity, kanban boards, etc.) to assess the team's deliverability performance and the effectiveness of Agile practices.
7. With the Product Owner, maintain open communication with stakeholders, keeping them informed about the team's progress while ensuring the team is not encumbered by inquiries directly from stakeholders.
8. Mediate and resolve conflicts within the team to maintain a harmonious agile team working environment.
9. Promote Agile principles and SAFe framework within the organization, advocating for a culture of agility, continuous learning, and self-organization.

Preferred Qualifications:

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FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.