Scrum Master (Technical)

Overview

Join us as a Scrum Master (Technical) at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You will act as a servant leader and facilitator, ensuring Agile principles are embedded across technical and functional workflows. This role requires strong technical awareness of authentication systems and functional understanding of business priorities, while collaborating closely with Technical Delivery Managers who own the release process. The Scrum Master will enable team efficiency, remove impediments, and foster continuous improvement.

To be successful as Scrum Master (Technical) you should have experience with:

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM).
• Strong understanding of Agile frameworks and tools (Jira, Confluence).
• Technical awareness of authentication systems, APIs, and CI/CD pipelines.
• Excellent communication, facilitation, and conflict resolution skills.
• Understand authentication protocols (OAuth2, OpenID Connect, SAML) and security principles to guide discussions and remove blockers.
• Collaborate with Technical Delivery Managers for release readiness, ensuring sprint deliverables align with deployment timelines.
• Support integration testing and quality assurance by coordinating with SDETs and developers.
• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) ensuring they are productive and time-boxed.
• Maintain backlog health in collaboration with Product Owner and Tech Leads.
• Represent the team in governance forums, providing updates on risks, dependencies, and progress.
  
  
  

• Prior experience in authentication or security-focused Agile teams.
• Familiarity with DevOps practices and release management coordination.
  
  
  

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Pune.

Purpose of the role

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Accountabilities

• Facilitate Events: Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox
• Support Iteration Execution: Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback
• Optimize Flow: Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible
• Mitigate Risks: Identify and escalate risks to remove impediments and shield the Squad from interruptions
• Build High-Performing Teams: Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes
• Stakeholder Management: Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders
• Governance and Reporting: Ensure data quality and provide representation at required governance forums, if applicable
  
  
  

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.

Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes

If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.

Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.

Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.

Take ownership for managing risk and strengthening controls in relation to the work done.

Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.

Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.

Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.