SECURITY ANALYST – CLIENT SERVICES & TEAM LEADERSHIP

Job Title: Security Analyst – Client Services & Team Leadership

Location: Kochi, Kerala
Experience: 3–8 years
Team Size to Manage: 2–5 Junior Analysts
Industry Type: IT Services & Consulting / Cybersecurity
Functional Area: ISM / TVM / GRC / Threat Intelligence
Budget: As per Industry
Urgency: 15–30 days

Job Description

We are seeking a Security Analyst with strong technical skills, client-facing experience, and a passion for mentoring junior resources. This role is ideal for professionals looking to lead cybersecurity services, build teams, and deliver impactful security solutions to clients across industries.

Key Responsibilities

• Lead end-to-end cybersecurity services for assigned clients, including incident response, threat analysis, and vulnerability management


• Conduct risk assessments, prepare technical reports, and advise clients on improving their security posture


• Mentor and train junior analysts; create training programs, SOPs, and knowledge-sharing sessions


• Monitor SIEM, EDR, IDS/IPS tools to detect, analyze, and respond to threats


• Develop and maintain use cases, detection rules, and incident escalation protocols


• Coordinate with internal and external stakeholders to meet SLA targets


• Document incident timelines, root cause analysis (RCA), and ensure compliance with security frameworks like ISO 27001, NIST, or MITRE ATT&CK

Requirements

Education

• Bachelor’s degree in Computer Science / Cybersecurity / Information Technology

Experience

• 3–7 years in cybersecurity operations


• 2+ years in a client-facing or leadership/mentoring role

Technical Skills

• Hands-on experience with SIEM tools (e.g., Splunk, QRadar)


• Working knowledge of Vulnerability Scanners (e.g., Nessus, Qualys)


• Proficiency in Incident Detection, Threat Hunting, EDR Tools


• Scripting skills (Python / PowerShell) is a plus

Key Competencies

• Strong leadership and team-building skills


• Excellent verbal and written communication


• Analytical mindset and proactive problem solver


• Ability to manage clients, priorities, and incidents efficiently

ABOUT UPSMART SOLUTIONS UpSmart Solutions is at the forefront of technological innovation, offering a wide range of services including big data analytics, application design, digital infrastructure development, and more. Our mission is to deliver top-notch solutions that help our clients achieve their digital transformation goals. With a team of dedicated professionals, we pride ourselves on our ability to provide high-quality, innovative solutions that exceed client expectations. WHY WORK AT UPSMART SOLUTIONS PROFESSIONAL DEVELOPMENT We offer continuous learning opportunities, including workshops, certifications, and mentorship programs to help you grow in your career. COMPETITIVE COMPENSATION Our compensation packages are designed to attract and retain top talent, with competitive salaries, bonuses, and benefits. POSITIVE WORK ENVIRONMENT Enjoy a collaborative and inclusive workplace where your ideas are valued, and your contributions make a real impact. WORK-LIFE BALANCE We understand the importance of balancing work with personal life, offering flexible working hours and remote work options. INNOVATIVE PROJECTS Be part of groundbreaking projects that leverage the latest technologies in big data, AI, and digital transformation. HEALTH AND WELLNESS We prioritize your well-being with comprehensive health plans, wellness programs, and a supportive work culture. JOIN OUR TEAM Are you ready to take your career to the next level? At UpSmart Solutions, we are always on the lookout for talented individuals who are passionate about technology and innovation. Join us and be part of a team that is dedicated to delivering cutting-edge solutions and making a real impact in the tech industry. Apply now and start your journey with us!