Agra, Uttar Pradesh, India
Information Technology
Full-Time
American Express
Overview
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
At American Express, AI is reshaping the future of commerce and redefining the experiences our commercial customers and card members expect. Within Amex Technology, we are building platforms, products, and governance that enable agentic AI systems to operate responsibly and at scale across the enterprise.
Our focus is on agentic AI development: designing intelligent, adaptive systems that can plan, reason, and act across complex workflows with appropriate levels of autonomy. These systems power autonomous workflows, decision support, and customer-facing experiences—while meeting the high standards for security, explainability, reliability, and compliance required in financial services.
We partner closely with product, design, and business teams to deliver agentic capabilities that reduce operational friction, improve decision-making, and transform how customers interact, transact, and grow.
The Role
As a Senior AI Engineer II – Agentic AI, you will be a core builder responsible for turning complex, ambiguous problems into production-grade agentic systems that operate on real financial data, serve real customers, and meet real regulatory requirements.
You will work end to end: shaping solutions with product and design, building and shipping production code, and owning what you deliver after launch. The scope of this role spans customer-facing LLM-powered features, agentic systems that automate financial workflows, and internal AI capabilities that enable other engineers to build with AI safely and efficiently.
This is not a research-only role. We are looking for engineers who are comfortable operating with autonomy, exercising sound judgment, and pushing the technical envelope within the realities of a regulated financial environment.
What You’ll Do
- Design, build, and ship LLM-powered and agentic product features that change how customers manage their finances.
- Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure.
- Architect and implement production-grade RAG pipelines over sensitive financial data, with strict requirements for correctness, auditability, and safety.
- Contribute to shared AI infrastructure, including LLM services, agent orchestration frameworks, and evaluation and monitoring tooling, that scales agentic development across Amex Technology.
- Own the systems you build in production, including reliability, latency, cost, and failure modes.
- Work closely with product and design partners; engineers in this role are expected to think in terms of customer outcomes, not just technical execution.
We don’t hire to a narrow checklist, but candidates should be comfortable operating in a modern, enterprise-scale environment with a strong emphasis on agentic AI.
Core engineering stack
- Languages: Python, Go, TypeScript
- Cloud and infrastructure: AWS and/or GCP, Kubernetes
- APIs and services: REST, gRPC
- Distributed systems: event-driven architectures, including Kafka
- Commercial and open-source LLMs integrated into agentic workflows
- Tooling for agent orchestration, retrieval-augmented generation, vector storage, and evaluation
Strong schema, validation, and state management practices
AI-assisted development
- Fluency with AI-assisted and agentic development workflows for design, implementation, testing, debugging, and refactoring
- Thoughtful use of these tools while maintaining production-quality engineering standards
All systems are built to meet high standards for reliability, security, and auditability, reflecting the responsibility of deploying autonomous AI in a financial services environment.
- 8+ years of software engineering experience, including meaningful production experience with LLMs or applied ML systems.
- A track record of shipping AI-powered or agentic systems that real users depend on.
- Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
- Hands-on experience with modern LLM tooling and agentic patterns and architectures.
- Fluency with AI-assisted and agentic development workflows.
- Strong sense of ownership and sound technical judgment.
- Comfort operating with ambiguity and turning it into shipped reliable product.
A strong product mindset and customer orientation.
Preferred Qualifications
- Experience building agentic systems in fintech or other regulated industries.
- Experience as a founding engineer or early technical contributor in high-growth environments.
- Demonstrated ability to ship technically complex systems in regulated contexts that customers actively rely on.
- Meaningful open-source contributions, particularly in AI or developer tooling.
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Similar Jobs
View All
1 Hour ago
Principle Systems Engineer
Information Technology
- 3000000 - 4000000 INR - Annual
- 12 - 20 Yrs
- Hyderabad
Background and Experience:
•College Degree or equivalent in Computer Science, Computer Engineering, Electrical Engineering, or related technical discipline.
•Ten (10)+ years of related experience, or a master’s degree with eight (8)+ years of exper...
1 Hour ago
Fullstack Engineer
Information Technology
- 4 - 8 Yrs
- Bangalore
We are looking for a Full Stack Engineer who enjoys building scalable web applications and working across both backend and frontend technologies. This role involves developing high-performance applications, designing APIs, and working closely with pr...
1 Hour ago
Senior Backend Developer
Information Technology
- 5 - 10 Yrs
- Bangalore
We are looking for a Senior Backend Engineer to design and build scalable backend systems powering high-performance applications. This is a hands-on engineering role for someone who enjoys solving complex technical challenges and building systems fro...
1 Day ago
DevSecOps Engineer - WFO
Information Technology
- 4 - 7 Yrs
- Mumbai
Job Title: DevSecOps Engineer
Experience: 4 to 7 Years
Location: Andheri (East), Mumbai
Work Mode: Work From Office
Shift Timing: 9:30 AM to 6:30 PM
About the Role
We are looking for a highly skilled DevSecOps Engineer to join our growing t...
1 Day ago
DevSecOps Engineer – US Shift - WFH
Information Technology
- 4 - 7 Yrs
- Anywhere in India/Multiple Locations
Job Title: DevSecOps Engineer
Experience: 4 to 7 Years
Location: Remote (Work From Home)
Shift Timing: 7:00 PM to 3:00 AM (US Shift)
About the Role
We are seeking a skilled DevSecOps Engineer to support our global infrastructure and applicat...
1 Day ago
Healthcare_ Data Analyst_Q4
Information Technology
- Agra, Uttar Pradesh, India
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction You will understand r...
1 Day ago
Data Scientist
Information Technology
- Agra, Uttar Pradesh, India
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling ...
1 Day ago
APAC Data Scientist II, Ops
Information Technology
- Agra, Uttar Pradesh, India
About the Role We are looking for someone who gets excited solving tough business problems by applying scientific methods and bringing value from our extensive data resources. The APAC Data Science Ops team assists APAC Operations teams in addres...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in