Senior Automation Test Engineer

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is looking for a talented Automated Test Engineer to join our dynamic and growing Public Safety R&D engineering team.

How will you make an impact?

• Automated and manual testing of complex web applications, web APIs, server-side components, and AI models.
• Test planning, test case design, and execution, within a disciplined Agile process (SCRUM).
• Set-up, configuration, and maintenance of test environments.
• Configuration of test data, including synthetic data generation for AI model training and testing.
• Fault replication and analysis, and testing of software fixes.
• Non-functional testing (performance, security, accessibility, and AI model robustness).

Have you got what it takes?

• Significant 5+ years of experience in automating testing.
• Practical knowledge of C#, Web API testing, Mocking, SpecFlow/Gherkin.
• Practical knowledge of software testing methodologies, with an emphasis on Agile testing. Scripting against SLI & SLO of the practice.
• Experience or knowledge in AI/ML model testing, including model validation, bias detection, and performance evaluation.
• Understanding of AI ethics and responsible AI practices.
• Process-oriented with good attention to detail.
• Fierce in your pursuit of product quality.
• Follow a structured and analytical approach, with good troubleshooting skills.
• Comfortable working as part of a multidisciplinary and distributed team.
• Able to communicate effectively, including via phone, email, instant message, and video conferencing tools.
• Experience working with Agile/SCRUM/Agile SAFe software development methodology.
• Tech stack – Azure DevOps test management, .Net C#, Python, Playwright, WireMock, SpecFlow/Gherkin.
• AI - Good to have

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6313
Reporting into: Tech Manager
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.