Senior Business Analyst - GRC / ServiceNow

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

Job Title

Business Analyst Senior– GRC System – Risk, Compliance & Governance

Date

23rd July 2025

Department

ITG

Location:

Chennai /Bengaluru

Business Line / Function

CDF GRC IT

Reports To

(Direct)

Grade

(if applicable)

(Functional)

Number Of Direct Reports

None

Directorship / Registration

NA

Position Purpose

Business Analyst for implementing GRC IT solutions in ServiceNow. Must have experience in implementing GRC solutions.

Responsibilities

Direct Responsibilities

• Lead the business requirements gathering process
• Collect and analyze requirements
• Animate workshops and meeting, write meeting minutes, follow up actions
• Prepare related documentation (functional design specifications, RACI, standard operating procedures, business workflow, user manuals etc.)
• Write User Stories, explain User Stories to developers
• Create training materials and conduct training sessions
• Follow up the development lifecycle steps requirements formalization, development testing, UAT coordination with stakeholders, transition to production organization, write release notes
• Assist users in user acceptance test (test scenarios, non-regression tests)
• Create and maintain the project planning, identify risks and handle it
• Ensure the post-implementation monitoring
• Provide regular project updates (meeting minutes, follow-up on action plan)
• Ensure proper escalation whenever required
  
  

Contributing Responsibilities

• Manage assigned projects
• Ensure quality of service delivered by products
• Contribute to investigate user issues reported
  
  

Technical & Behavioral Competencies

• Experience in Vulnerability Management processes and tools (Qualys, Rapid7, Tenable, Fortify, Sonarcube, Tanium, Nessus, Nexpose)
• Knowledge in any of the topics like IT Risk, SOX, Compliance, Control Plans, Action Plans, IT Continuity, Audit, ERM, ORM, Third Party Management
• Strong process analysis, mapping and design
• Practical experience of delivering change in IT environments
• Experience in project management and business analysis
• Excellent knowledge of the IT Project life cycle
• Proven track record of successful change management delivery within global banking industry or large organizations is a plus
• Knowledge and experience on GRC solutions (ServiceNow, Archer, GRC Enablon, eFront, Nasdaq Bwise)
• Knowledge on Agile methodologies
  
  

Specific Qualifications (if Required)

kills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Creativity & Innovation / Problem solving

Communication skills - oral & written

Ability to synthetize / simplify

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Analytical Ability

Ability to develop and leverage networks

Education Level

Bachelor Degree or equivalent

Experience Level

7 -10 years

Other/Specific Qualifications (if Required)

• Industry Standard BA Qualification
• AGILE methodologies
• GRC, IRM (Integrated Risk Management)